following areas: 1st/2nd Line Support Office 365 and Creating Users Installing/Configuring Hardware, Software, Systems, Networks and Printers MS Exchange ActiveDirectory/Azure/Intune/Endpoint IOS Windows 10/11 VPN Configuration Desirable: ITIL Qualification Please note that for this more »
demonstrate knowledge and a background in: * Hardware and Laptop/PC builds and support * Remote and some telephone support * MS and Application support - ActiveDirectory, Group Policy, O365 knowledge, bespoke apps. * Customer service and communication * Microsoft Windows 10/11 support * Hardware and basic phone/ more »
Awareness Essential A working knowledge of Windows and Microsoft products. Desirable Experience supporting NHS Mail and Team. Able to manage user accounts in Active Directory. Skills and Abilities Essential Keyboard. Good communication. Good organisational. Excellent telephone manner. Ability to work in a team environment. Able to accept direction. more »
Ability to work in a team environment Able to accept direction Ability to work under pressure Desirable Able to manage user accounts in ActiveDirectory Experience Essential Experience of a call logging system, remote and face to face support. General offices duties, filing, photocopying, telephone Desirable more »