2 of 2 Contract Business Strategy Jobs in South Yorkshire

Responsibilities Service Architecture Define the Service Desk target operating model, architecture standards, and transformation roadmap. Design scalable, resilient, and secure support services aligned to business and technology strategies. Define support tiers, escalation models, service boundaries, and operational governance. Shared Responsibility Model Design and maintain accountability frameworks across: Service Desk … Resolver Groups (L2/L3) Application Support Infrastructure & Network Teams Security Operations Cloud Providers Third-Party Suppliers Service and Business Owners Develop RACI matrices, escalation paths, and supplier operating models. Ensure clear ownership for incidents, service requests, problems, changes, knowledge, and service performance. Data Flows & Service Integration Define ...

ensure they receive configuration compliance data. Interact with stakeholders across the organisation to understand their security needs and expectations. Define and maintain capability strategy, supported by Enterprise Architecture, Security Architecture and Control Owners, in response to business strategies, regulator expectations, technology and practice advancement, best practice, and threat … with demonstrated experience of understanding and meeting the needs of multiple stakeholders. Excellent communication skills, including the ability to translate complex technical concepts into business-friendly language. Customer-centric consultancy approach. Strong analytical and problem-solving skills. Reliant and adaptive to changing situations, with a strong desire to delegate ...