2nd Line Desktop Support Engineer
- Hiring Organisation
- Fruition Group
- Location
- Doncaster, South Yorkshire, Yorkshire, United Kingdom
- Employment Type
- Contract
troubleshooting Manage devices via MDM technologies including Intune and Entra ID Accurately log and categorise incidents, requests and asset records within ticketing and CMDB systems Author technical documentation including specifications and solution designs Requirements Proven experience in a 2nd line desktop support role Experience supporting users in a Microsoft environment … experience building, upgrading and repairing desktop hardware and software Experience of Active Directory, Intune, Entra ID and mobile device management Familiarity with common ticketing, CMDB and knowledge management tools Working knowledge of basic networking and troubleshooting methods Applied understanding of security best practice within a desktop support environment Full, valid ...