2 of 2 Contract ITSM Jobs in South Yorkshire

burst analysis Optimise search and platform performance (workload rules, DMA, summary indexing, scheduling hygiene, concurrency tuning) Implement intelligent alerting and automated routing into ITSM and ChatOps platforms, including enrichment, suppression windows, and maintenance scheduling Govern data ingestion and security controls (RBAC, retention, PII handling, TLS, token governance, index and role … Solid security and compliance knowledge (TLS/mTLS, certificate/token hygiene, PII controls, auditability, role/index mapping) Automation and integration expertise across ITSM, ChatOps, webhooks, CMDB enrichment, and AIOps tooling ...

quota/bursting visibility. Tune search and platform performance: workload rules, concurrency, DMA, summary indexing, and scheduling hygiene. Implement alerting, enrichment, routing to ITSM/ChatOps, suppression windows, maintenance schedules, and runbook automation. Govern ingest and security: allow/deny lists, PII handling, TLS, token governance, index/role mapping … data quality SLAs. Integrate upstream sources and pipelines: OpenTelemetry, Prometheus exporters, Fluentd/Fluent Bit/Vector, Kafka, CMDB/ITSM enrichments, AIOps/ML anomaly detection. Required Skills Splunk Enterprise: SPL mastery, CIM alignment, KV/lookups/macros, saved searches, index/retention/RBAC design, search performance ...