2 of 2 Contract User Experience Jobs in South Yorkshire

Rate: up to £577.76 p/d Umbrella inside IR35 Role purpose/summary Lead the design and transformation of Service Desk and End User Support services across a complex multi-supplier banking environment. Define service operating models, support architectures, shared responsibility frameworks, service integrations, and operational data flows … improve service quality, resilience, user experience, and governance. Key Responsibilities Service Architecture Define the Service Desk target operating model, architecture standards, and transformation roadmap. Design scalable, resilient, and secure support services aligned to business and technology strategies. Define support tiers, escalation models, service boundaries, and operational governance. Shared ...

engineers across the stack by leading code and design reviews, mentoring, driving consistent standards, and actively reducing technical debt. Collaborate closely with product, architecture, UX, QA, and platform teams to plan delivery, manage risk, and ensure successful outcomes. Set clear technical direction, making well-reasoned trade-offs between speed … Boot), Python (FastAPI/Flask), React with TypeScript, Docker, and Azure DevOps for CI/CD. The role involves close collaboration with product, architecture, UX, QA, and platform teams in a setting that emphasises observability, security, and production excellence. The engineering culture promotes inclusive teamwork, high code quality, and automation ...