1 of 1 Contract ITIL Jobs in Southampton

within virtualised, MDM, and VPN environments to ensure secure and efficient connectivity. Utilise Microsoft SCCM for device management (advantageous). Log, track, and resolve tickets within ServiceNow, adhering to ITIL practices. Maintain accurate documentation and records of incidents, resolutions, and system changes. Provide clear, professional communication to end-users, ensuring exceptional customer experience. Manage workload independently while maintaining high productivity … and related applications. Hands-on experience troubleshooting end-user device hardware and software issues. Exposure to virtualisation, MDM, and VPN environments. Experience with Microsoft SCCM (advantageous). Knowledge of ITIL framework and prior experience in an ITIL-aligned environment. Proficiency in ServiceNow or similar ticketing systems. Excellent communication, interpersonal, and customer-facing skills. More ❯