1 of 1 Contract Service Management Jobs in Southampton

perform laptop and desktop break/fix activities Conduct hardware repairs, reassembly, and component swaps following guidance Support diagnostics and troubleshooting of HP and Lenovo devices Use a mobile service app to: Manage and update tickets Collect and return parts daily Record completed work and close tickets Follow instructions from senior engineers for BIOS updates, branding, and other tasks … Maintain safe working practices and report issues to the support line Deliver professional customer service while onsite Requirements L2-level knowledge of laptops and desktops (HP/Lenovo preferred) Ability and willingness to perform break/fix repairs under supervision Previous Field Experience Essential Own vehicle and essential tools preferred Strong time management and organisational skills Flexibility to … work across multiple sites Desirable Skills Previous experience in deskside support or IT helpdesk roles Familiarity with ticketing systems and mobile service management apps HP or Lenovo SQ certification (advantageous but not essential More ❯