1 of 1 Contract Service Management Jobs in Southampton

role for individuals who are detail focused, technically competent, and comfortable working in a secure, shift based environment. Key Responsibilities Handle incoming technical incidents, service requests and change activities Manage personal call queue and close tickets within agreed SLAs Provide clear updates and maintain ongoing customer communication Resolve issues … software builds and rebuilds on PCs and laptops Diagnose and resolve hardware faults and carry out hardware upgrades Deliver consistently high levels of customer service in a secure environment Essential Requirements Minimum 5 years unbroken UK residency Must already hold SC clearance and be eligible for NPPV3 Strong technical ...