1st/2nd Line Support Analyst
- Hiring Organisation
- Blues Point Ltd
- Location
- Tamworth, Staffordshire, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £150 - £175 per day
line IT support to end users Troubleshooting hardware, software, and connectivity issues Supporting Microsoft technologies including Office 365, Exchange, and Active Directory Setting up new starters, user accounts, permissions, and email access Configuring and deploying laptops and other end-user devices Supporting password resets, account administration … ticket updates Skills & Experience Required Previous experience in a 1st/2nd Line Support role Strong Microsoft stack experience including: Office 365 Exchange Active Directory Windows 10/11 Experience setting up new users and configuring laptops/devices Strong troubleshooting and communication skills Ability ...