Quality & Complaints Officer
- Hiring Organisation
- Xpert Recruitment Solutions Limited
- Location
- Stone, Staffordshire, West Midlands, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £28,000
Staffordshire £28,000 per annum with annual company performance bonus Quality matters. Complaints matter. Getting things right matters. Are you experienced in complaints handling, quality assurance or customer service investigations? Do you have an eye for detail, a calm approach under pressure and the confidence to challenge processes when something … Team Managers to communicate findings, scores and areas for improvement. Supporting the implementation of training and development requirements identified through quality audits. Regularly reviewing QA guidelines and operational processes to ensure they remain effective and fit for purpose. Desired Skills and Experience We're looking for someone with at least ...