1st/2nd Line Support Analyst
- Hiring Organisation
- Blues Point Ltd
- Location
- Tamworth, Staffordshire, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £150 - £175 per day
mailbox management Assisting with desktop support and general IT troubleshooting Escalating more complex issues where required Maintaining accurate support documentation and ticket updates Skills & Experience Required Previous experience in a 1st/2nd Line Support role Strong Microsoft stack … experience including: Office 365 Exchange Active Directory Windows 10/11 Experience setting up new users and configuring laptops/devices Strong troubleshooting and communication skills Ability to work in a fast-paced support environment Excellent customer service approach & communication skills Desirable Experience with Azure AD, or M365 ...