3 of 3 Contract Service Delivery Jobs in Stevenage

looking for an experienced Cisco Telephony & Videoconferencing Team Lead to lead the delivery, support, and continuous improvement of our Cisco Collaboration environment. This role combines hands-on technical expertise with team leadership, taking ownership of Cisco telephony and video conferencing services in a global, customer-focused environment. Key Responsibilities … outages. Lead Cisco Telephony and Videoconferencing projects from design through implementation. Drive Major Incident, Problem Management, and Root Cause Analysis activities. Collaborate with customers, Service Delivery Managers, and technical teams to deliver high-quality services. Ensure knowledge transfer, technical standards, and operational excellence across the team. Maintain ...

CMDB Application Developer & Reporting Specialist to support a major Defence customer by developing and maintaining a centralised CMDB solution that underpins critical IT Service Management and Digital Workplace services. You will be responsible for building and improving CMDB applications, automating data collection, integrating multiple technology sources, and delivering insightful … dashboards and KPI reporting. The role will play a vital part in improving service visibility, governance, operational performance, and decision-making across secure and complex environments. Key Responsibilities Design, develop and maintain CMDB applications and workflows. Create user-friendly interfaces for Configuration Item (CI) management. Integrate infrastructure, asset, application ...

requirements, this is a fully office-based position in Stevenage. Key Responsibilities Review and fulfil Windows-related customer requests, ensuring a high standard of service and timely delivery. Build, configure, and support Windows Server environments, primarily hosted on VMware infrastructure. Create and maintain build documentation, work instructions, and operational … data centres. Maintain and update gold build images. Perform Windows Server patching, upgrades, and routine maintenance activities. Monitor and report on infrastructure capacity and service performance. Attend regular engineering meetings and provide updates on outstanding incidents, requests, and project activities. Investigate, diagnose, and resolve infrastructure and customer issues ...