DemandTrendContract Continuous Improvement Jobs in Street

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Second Line Support Engineer

City of London, Lime Street, United Kingdom
Morson Talent
and office AV/meeting room technology Provide support across hardware, software, and network-related issues Ensure effective ticket management, root cause analysis, and documentation of remedies Contribute to continuous improvement by updating knowledge bases and encouraging self-service Deliver a consistent high-quality experience when supporting senior executives and C-Suite users What We're Looking … ticket resolution with minimal escalation Clear communication and proactive updates for end users Demonstrated fault-finding and root cause analysis Positive feedback from C-Suite and end users alike Continuous improvement of Service Desk efficiency and knowledge base More ❯
Employment Type: Contract
Rate: £200/day
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