IT Support Analyst
- Hiring Organisation
- Bristow Holland Ltd
- Location
- Ipswich, Suffolk, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £17 - £25/hour
service and quick resolution of IT issues. Responsibilities include: Providing 1st and 2nd line support via phone, email, and ticketing system Supporting users across Microsoft 365 and Active Directory User account management including password resets, group membership, and onboarding/offboarding Troubleshooting Windows desktop and application issues … updating tickets with clear documentation Key Skills: Previous experience in a 1st line IT support or service desk role Good working knowledge of Microsoft 365 (Outlook, Teams, SharePoint) Experience with Active Directory user administration Strong customer service and communication skills Well organised with a proactive approach ...