ability to work independently while managing multiple tasks to resolution. Knowledge of ITIL processes, virtualization concepts, and support for collaboration tools (Teams, SharePoint, Office apps, iOS devices). Problem-solving mindset with the ability to analyse root causes, adaptability to learn new technologies quickly, and readiness to work onsite with SC Clearance. Contract Details: Duration: 6 months (view More ❯
willing to learn. Proven ability to work well with both technical and non-technical staff. Proven ability to work independently on multiple tasks with commitment and ownership. Excellent problem-solving and root cause analysis skills. Proficiency in understanding, analyzing, and defining corrective actions for tickets raised by users. Understanding of virtualization and Intune administration. Knowledge of supporting conference … information people need to perform their jobs and to feel engaged with the team and organization. Delivers informative and quantifiable updates to enable accurate and timely decision-making. ProblemSolving Uses rigorous logic and effective methods to solve complex problems. Probes all potential sources for answers, looks beyond the obvious, and performs detailed analysis to identify root causes. More ❯