1 of 1 Contract Enterprise Software Jobs in Surrey

A Global Software Company based in London is seeking Customer Support Representative to join their team on a contract basis for 12 months. In this role you will: Log cases on the IT Service Desk and maintaining details of software/hardware problems detected. Provide initial triage technical support by answering customer inquiries, solving problems and … in Transfer of Information (TOI) and other training sessions. What you get to do in this role: Log cases on the IT Service Desk and maintaining details of software/hardware problems detected. Provide initial triage technical support by answering customer inquiries, solving problems and providing product information via case, phone or e-mail in a timely efficient … cases. You will participate in User Acceptance Testing (UAT). To be successful in this role: Prior experience in a Customer HUB or Customer Care function for an Enterprise Software or SaaS environment is highly desired. Experience with using and troubleshooting SaaS applications Degree or experience in a Customer HUB or Customer Care function. Huntress Search More ❯