1 of 1 Contract IT Technician Jobs in Surrey

Rate: Up to £150 per day (Inside IR35) Contract: 3 months Our client, a leading education organisation, is seeking a 1st Line Support Analyst to provide responsive, customer-focused IT support across a busy school environment. This role is ideal for someone who enjoys hands-on technical work and supporting users in a fast-paced setting. What you’ll … do Act as the first point of contact for IT queries across the school Log, triage and resolve incidents and service requests Support end-user devices, peripherals, classroom technology and basic networking Set up accounts, reset passwords and manage access requests Escalate issues to 2nd Line/third-party teams where required You’ll work closely with teaching staff … students and wider IT colleagues to ensure a reliable and efficient technology experience across the site. What we’re looking for Experience in a 1st Line/Service Desk role Strong troubleshooting skills across Windows, O365 and hardware Confident supporting users face-to-face and over the phone Ability to manage and prioritise tickets effectively Clear, patient communication skills More ❯