2 of 2 Contract SaaS Jobs in Surrey

per day The Role We are seeking a Technical Support Engineer - UX to act as a customer advocate, providing expert technical support to users and administrators of a complex SaaS platform. You will manage and resolve technical issues, ensure customer satisfaction, and contribute to best practice development for support services. This role offers the opportunity to become a subject matter … repetitive tasks. Support application development and issue resolution within the ServiceNow Platform. Maintain case hygiene and clear documentation. Participate in weekend on-call rotation. Skills & Experience Required Experience providing SaaS support. Application development experience on the ServiceNow Platform. UI development or support experience (CSS, AJAX, ReactJS, GraphQL, AngularJS, Mobile app development). Strong skills in reading/debugging Java and … and verbal. Ability to handle complex issues, escalations, and work effectively under pressure. Team player with strong collaboration skills. How to Apply: Please submit your CV detailing relevant UX, SaaS support, and platform troubleshooting experience. *Rates depend on experience and client requirements More ❯

will participate in User Acceptance Testing (UAT). To be successful in this role: Prior experience in a Customer HUB or Customer Care function for an Enterprise Software or SaaS environment is highly desired. Experience with using and troubleshooting SaaS applications Degree or experience in a Customer HUB or Customer Care function. Huntress Search Ltd acts as a Recruitment Agency More ❯