Junior Application Support Analyst
- Hiring Organisation
- Robert Half
- Location
- Richmond, Surrey, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- Salary negotiable
projects as required To be responsible for understanding and implementing system configuration required in support of new or changed functionality. Assist with the User Acceptance testing of new or changed functionality as determined by the Business Change team, identifying test areas, writing test scripts and carrying … User Acceptance Testing with the business. Ensuring that any new or updated services are transitioned into support and that it's been fully accepted in terms of support guides (both user and admin support), escalations paths, etc. To manage workload and helpdesk tickets using internal ITSM ...