2 of 2 Contract User Experience Jobs in Surrey

technical issues and major incidents. Support business continuity and resilience planning for critical IT systems. Proactively identify opportunities to improve IT systems, processes and user experience. Review existing workflows and recommend efficiencies through automation and better use of technology. Advise departmental managers on technology solutions to support operational requirements. … Microsoft 365 administration including Exchange, Teams, SharePoint and Intune where appropriate. Maintain asset registers and support hardware lifecycle planning. Produce and maintain technical documentation, user guides and process maps. Deputise for the Head of IT where required. Support procurement decisions and provide technical input into supplier selection and contract ...

modern, digital-first platform. As the Digital Experience Lead, you'll drive the end-to-end delivery of this transformation, ensuring that UX, content, SEO, analytics and conversion optimisation work seamlessly together to deliver measurable commercial results. Key Responsibilities: Lead and coordinate the end-to-end delivery … optimisation programme. Manage day-to-day digital delivery across agency partners, IT teams, marketing functions and wider business stakeholders. Drive customer journey mapping and UX improvements to enhance the online experience for SME customers. Oversee SEO, CRO, analytics, Google Analytics implementation, A/B testing and conversion tracking. Optimise ...