2 of 2 Contract Windows 10 Jobs in Surrey

Responsibilities Deliver outstanding customer service via phone, email, and face-to-face interactions. Diagnose and resolve technical issues efficiently, escalating when necessary. Support Windows 10/11 environments and Microsoft Office 365 applications. Assist with AOVPN, Autopilot, and Azure configurations (preferred). Provide remote support using … Experience Minimum 3+ years in IT support roles. Strong problem-solving skills and ability to work under pressure. Excellent communication and interpersonal skills. Windows 10/11 and Office 365 VPN and remote support tools Active Directory Mobile device support (iOS & Android) Familiarity with ITIL principles ...

Junior IT Support Engineer: Provide 1st Line IT Support to internal users, resolving hardware, software, and access issues. Troubleshoot and support both Windows and macOS environments . Set up, configure and deploy devices using Intune (Windows) and Jamf (macOS). Support user administration tasks including Active … team when required. Skills & Experience from the Junior IT Support Engineer: Experience in a 1st Line or Service Desk role. Knowledge of Windows 10/11 and macOS troubleshooting. Exposure to Intune and Jamf for device setup and management (desirable but not essential). Understanding ...