1st Line Support
Burgess Hill, Sussex, United Kingdom
Clearline Recruitment Ltd
who wants to make a difference within your day-to-day work, but of course there are a few other requirements: Experience in using ITSM systems to log and track incidents. Ability to identify and escalate recurring issues to relevant teams. Excellent team working skills to build strong relationships and … swiftly resolve IT queries or problems, delivering excellent customer service with a calm, assured, and empathetic approach. Log and track end users' incidents using ITSM systems, adhering to SLAs. Identify recurring issues and challenges faced by end users, escalating them to relevant teams for further investigation. Build and configure computers More ❯
Employment Type: Contract
Rate: GBP 15 - 23 Hourly
Posted: