Help Desk Team Leader
Worthing, Sussex, United Kingdom
Randstad Construction and Property
Management: Supervise helpdesk staff, ensuring optimal coverage, performance, training, and adherence to service standards. Monitor individual and team performance, and provide jeopardy management reports to relevant stakeholders. Service Request & Workflow Management: Oversee the logging and triaging of service requests (calls and walk-ins) and utilize the CAFAM Planon system for dispatching tasks and maintaining structured workflows. Quality Assurance & Financial Oversight More ❯
Employment Type: Contract
Rate: GBP 18 Hourly
Posted: