2 of 2 Contract Analytical Skills Jobs in Telford

to our customers and projects in relation to APS Services. Role Description: The role will be a technical support engineer within Account Production Services (APS) working on developing technical skills and working as part of a team in Telford to fault find and resolve technical issues that end users maybe experiencing. Supporting Windows 10, Windows 11, MacOS and O365 … Laptops, Tablets, Mobile Phones and Printers Cisco AnyConnect VPN, SCCM, Active Directory, Various software products, applications, and services WiFi Access Points and basic networking principles Meeting room technology Technical Skills Required: Mandatory Skills: Knowledge of Windows 10 and or Windows 11 Knowledge of Microsoft Office products (Outlook, Excel, Word, Powerpoint, MS Teams and OneDrive Knowledge of Apple devices … MacBooks, iPads and MacOS) Hardware Familiarity (Desktop, Laptop, Printers) Desirable Skills: Knowledge of ServiceNow Management tools Knowledge of Mobility Solutions Knowledge of the Microsoft Power Platform Previous experience in PC Hardware\Software support Active Directory Understanding of basic networking principles MCSE Certification Business Skills: Mandatory Skills: Excellent Communication skills (verbal and written) Customer service Time Management More ❯

risks. Secure operational sign-off of SD&T artefacts at appropriate governance boards and technical reviews. Facilitate the review and approval of support process testing across delivery teams. Required Skills & Experience: Previous Central Government project experience . Strong interpersonal skills with the ability to lead, facilitate, and document meetings effectively. Active listening and analytical skills to … project and service processes, with the ability to design practical solutions. Strong negotiation, influencing, and problem-solving skills. Ability to work independently while maintaining alignment with wider teams. Desirable Skills: Previous experience in customer service delivery. Risk management awareness. Blend of project and service delivery experience. Proficiency in Excel, PowerPoint, and other Microsoft Office tools. Prior project delivery experience. More ❯