4 of 4 Contract Service Management Jobs in Telford

looking for a skilled Monitoring Engineer to join our Business Outcomes & Monitoring Solutions (BOMS) team-a centre of excellence delivering monitoring capabilities and tooling that support business intelligence and service assurance across multiple clients. In this role, you'll be responsible for the design, implementation, and support of robust monitoring solutions across diverse technologies and platforms. You'll enable … real-time performance insights, service stability, and proactive incident management in dynamic environments. Key Responsibilities Translate non-functional monitoring requirements into actionable configurations using tools such as Splunk , Dynatrace , and AppDynamics Deliver full-stack observability, including log analytics , synthetic monitoring , infrastructure metrics , and network performance monitoring (NPM) Provide live support for monitoring tools and contribute to incident response … availability may be required) Collaborate with solution architects and project teams to embed monitoring into designs and testing strategies Maintain and enhance dashboards, alerts, and visualisations to enable proactive service management Support continuous improvement and optimisation of monitoring tools and processes Skills & Experience Strong background in IT infrastructure (Windows, Unix, Linux) and cloud platforms like AWS and Azure More ❯

you will work within the Business Outcomes & Monitoring Solutions (BOMS) team-a multi-client centre of excellence delivering operational monitoring capabilities and tooling solutions that drive business intelligence and service assurance. You will be responsible for designing, implementing, and supporting monitoring solutions across a range of technologies and platforms, ensuring service stability, performance insight, and proactive incident management. … AppDynamics. * Deliver full-stack observability solutions, including application-aware network performance monitoring (NPM), synthetics, log analytics, and infrastructure metrics. * Provide live support for monitoring technologies and assist with live service support, including key business events and incident response (some KBE's may be out of hours). * Collaborate with architects and project teams to integrate monitoring into solution designs … and test strategies. * Maintain and enhance dashboards, alerts, and visualisations to support proactive service management. * Participate in continuous improvement initiatives and tooling exploitation to enhance operational efficiency. Key Skills & Experience: * Strong understanding of IT infrastructure (Windows, Unix, Linux) and cloud platforms (AWS, Azure). * Hands-on experience with monitoring tools such as Splunk, Splunk ITSI, Dynatrace, AppDynamics, and synthetic More ❯

you will work within the Business Outcomes & Monitoring Solutions (BOMS) team-a multi-client centre of excellence delivering operational monitoring capabilities and tooling solutions that drive business intelligence and service assurance. You will be responsible for designing, implementing, and supporting monitoring solutions across a range of technologies and platforms, ensuring service stability, performance insight, and proactive incident management. … AppDynamics. * Deliver full-stack observability solutions, including application-aware network performance monitoring (NPM), synthetics, log analytics, and infrastructure metrics. * Provide live support for monitoring technologies and assist with live service support, including key business events and incident response (some KBE's may be out of hours). * Collaborate with architects and project teams to integrate monitoring into solution designs … and test strategies. * Maintain and enhance dashboards, alerts, and visualisations to support proactive service management. * Participate in continuous improvement initiatives and tooling exploitation to enhance operational efficiency. Required Skills and Experience * Strong understanding of IT infrastructure (Windows, Unix, Linux) and cloud platforms (AWS, Azure). * Hands-on experience with monitoring tools such as Splunk, Splunk ITSI, Dynatrace, AppDynamics, and More ❯

you will work within the Business Outcomes & Monitoring Solutions (BOMS) team-a multi-client centre of excellence delivering operational monitoring capabilities and tooling solutions that drive business intelligence and service assurance. You will be responsible for designing, implementing, and supporting monitoring solutions across a range of technologies and platforms, ensuring service stability, performance insight, and proactive incident management. … AppDynamics. Deliver full-stack observability solutions, including application-aware network performance monitoring (NPM), synthetics, log analytics, and infrastructure metrics. Provide live support for monitoring technologies and assist with live service support, including key business events and incident response (some KBE's may be out of hours). Collaborate with architects and project teams to integrate monitoring into solution designs … and test strategies. Maintain and enhance dashboards, alerts, and visualisations to support proactive service management. Participate in continuous improvement initiatives and tooling exploitation to enhance operational efficiency. Required Skills and Experience Strong understanding of IT infrastructure (Windows, Unix, Linux) and cloud platforms (AWS, Azure). Hands-on experience with monitoring tools such as Splunk, Splunk ITSI, Dynatrace, AppDynamics, and More ❯