2 of 2 Contract User Experience Jobs in Telford

Business Services Portal (ServiceNow). This role focuses heavily on creating high-impact, short-form video learning and digital training assets to drive user adoption and capability across the organisation. The role is for a client who is a leading IT consultancy and digital transformation organisation operating within … defence and government sector. Key Responsibilities Design and produce high-quality learning content that accelerates end-user adoption of the ServiceNow Business Services Portal Create engaging short-form training videos, quick-start guides, and digital learning assets tailored to different user groups Develop "train the trainer" materials ...

have experience managing teams making change to the system • some Agile and DevOps experience • ideally some understanding of customer experience and UX discipline. • Client Account experience or GDS • Able to communicate with varied stakeholders and communicate at a technical level but also take a strategic view ...