Do you love all things process? Are you passionate about shaping how ServiceNow is delivered to customers? Morela is proud to be supporting our client in their search for an experienced ServiceNow BusinessProcess Consultant to play a key role in a high-impact transformation project. Contract Role – ServiceNow BusinessProcess Consultant (CSM) UK-Based … ll work closely with stakeholders, map workflows, and ensure the platform truly supports the business. Key Responsibilities: Analyse, map, and redesign customer service processes Lead discovery sessions and define business requirements Work with ServiceNow delivery teams to ensure platform alignment Support testing, documentation, and user adoption Experience Needed: Proven experience in ServiceNow CSM Strong background in businessprocessmapping and optimisation Confident working with stakeholders and delivery teams Familiar with agile or iterative delivery environments Message me or send your CV (Word format) to for more info or immediate consideration. More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
ICAEW
Business Systems Manager Milton Keynes Hybrid 6 month Full time contract Full time - 35 hours per week £45,000 p.a Join our team This role offers the opportunity where you can lead impactful systems initiatives at the heart of the student-to-member experience. Working on a 6 month full time contract based in Milton Keynes. If you have … management experience, previoulsy worked with Dynamics 365 and the motivation to succeed then this could be the team for you. Role Profile To manage systems-related support activities and business processes across the student-to-member journey. Responsibilities include:* Act as a subject matter expert to field a range of systems (Dynamics 365, Exams, Web Applications), and use knowledge … and expertise to support colleagues. * To ensure the systems are used as designed to perform business activities, providing advice and support as appropriate * Manage the request for change process and log requirements, working with ITD. * Support in system and User acceptance testing and ensure that businessprocess maps and guides are kept up to date. * Manage More ❯
and Web Applications, providing support and guidance to colleagues. Oversee ServiceNow tickets, triaging system faults and working with IT to prioritise and resolve issues. Manage the request for change process, logging requirements, and collaborating with the IT Department. Support system and User Acceptance Testing (UAT), ensuring businessprocess maps and guides are current. Candidate Profile: Proven track … based work. If you are interested in this role please apply and you will be contacted by Bradley Webb from Robert Walters. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates More ❯