Service Delivery Manager - Active SC Clearance Holder Only
- Hiring Organisation
- ARM
- Location
- Reading, Berkshire, United Kingdom
- Employment Type
- Contract
evidenced completion. Act as the senior escalation point for material service issues and critical incidents, working within agreed governance, security and approval guardrails. Own demand forecasting, capacity planning and service scaling, ensuring the operating model expands in line with user growth, new locations, services, suppliers and security domains. … Ensure demand, capacity and service growth are reviewed regularly as users, locations, suppliers, applications and security domains are added. Support service catalogue and onboarding governance so new services and partners enter the model through controlled, repeatable routes. Promote consistent knowledge, reporting and handover practices across regions while respecting classification ...