5 of 5 Contract Performance Metrics Jobs in the Thames Valley

review and approve changes. Change Scheduling & Communications Coordinate change calendars and implementation schedules. Ensure effective communication of planned changes to all impacted stakeholders. Performance & Continuous Improvement Develop, monitor, and report on key change management metrics, including: Change success rates Failed changes Emergency changes Change-related incidents Drive continual … delivery and/or IT change management. Strong experience operating within ITIL-based service environments . Experience establishing and managing SLAs, KPIs, and service performance metrics . Strong understanding of ITSM platforms , particularly ServiceNow . Good understanding of core IT infrastructure, including servers, networks, and enterprise technology environments. ...

telecoms operational support systems used for network inventory management and automated network configuration * Support integrations between OSS platforms and Cramer inventory environments * Monitor system performance, availability and operational health * Troubleshoot and resolve production incidents, service issues and application faults * Support application deployments, configuration changes and production releases * Develop … maintain automation scripts using Shell Scripting, Python, Java and HTML * Analyse application logs, system alerts and performance metrics * Support network automation workflows and operational scripting activities * Support Cramer database environments and associated administration activities * Assist with network inventory integrity, reconciliation and data quality activities * Support operational users ...

support continuous service improvement initiatives. Identify trends, risks, recurring incidents, and opportunities for operational maturity. Define and monitor incident KPIs, SLAs, and service performance metrics. Collaborate with Service Management, Delivery, Operations, and Programme teams to strengthen operational resilience. Support governance forums and contribute to service management reporting. Required Experience ...

ensuring consistency, integrity, and usability across teams Data Analysis and Reporting Develop and maintain clear reporting outputs and visualisations from complex engineering models Analyse performance metrics to identify trends, risks, and opportunities for improvement Optimise model deployment to improve accessibility and usability for stakeholders Systems Integration Support integration ...

generation, premium Upper Body structures and moving closure systems. Starting from a clean sheet, you will use your technical expertise to create lightweight, high-performance architectures that set new global benchmarks for structural rigidity, crashworthiness, and aerodynamic integration. Your Impact Concept Architecture: Lead desktop architecture studies and develop robust … advanced CAD platforms (Catia V5/V6 preferred) and robust PLM data management. Attributes Specialist: Proven ability to balance BIW design against critical EV performance metrics like mass-optimization, battery protection, and NVH insulation. Global Mindset: Strong communication skills with the flexibility to support international collaboration across ...