1 of 1 Contract Problem Management Jobs in the Thames Valley

are subject to change control Producing and update documentation to improve the efficiency and effectiveness of systems Conducting root cause analysis following unplanned disruptions to improve system availability Conduct Problem Management of repeat incidents affecting business services Experience with incident management systems, identify incident trends and gather relevant information systematically to troubleshoot and resolve issues Strong analytical … problem solving and decision making skills Skills and Attributes Extensive experience working with Intune, relating to Autopilot, Configuration Profiles, Apps Extensive experience working with SCCM, Software Updates and application packaging. Demonstrate extensive experience working as a cloud/infrastructure engineer/senior engineer or in similar IT roles. Extensive experience working with common Microsoft technologies such as patch management, mobile device management and monitoring systems. Extensive experience working with Windows desktop, including all levels of troubleshooting. Extensive experience working with cloud, server, desktop, network and telephony providers. Good knowledge of PowerShell and Tanium. Good knowledge of IT security practices and the implementation of tools that provide MFA, DLP, proxy services, encryption, event logging and alerting. Demonstrate examples More ❯