and/or wider ICT teams to enhance performance and development. Characteristics of the Role Experience: Proven experience in ICT operational delivery, supporting Windows10, smartphones, laptops, and desktops, and resolving incidents and problems. Skills: Strong troubleshooting and diagnostic skills, and a commitment to excellent customer … Foundation or ITIL V4 equivalent (desirable), experience with ServiceNow (desirable). Essential Criteria Previous experience in ICT operational delivery. Proven support experience with Windows10, smartphones, laptops, and desktops. Experience in resolving incidents, requests, and problems. Capability to identify and deliver service improvements. Strong customer service More ❯
and/or wider ICT teams to enhance performance and development. Characteristics of the Role Experience: Proven experience in ICT operational delivery, supporting Windows10, smartphones, laptops, and desktops, and resolving incidents and problems. Skills: Strong troubleshooting and diagnostic skills, and a commitment to excellent customer … Foundation or ITIL V4 equivalent (desirable), experience with ServiceNow (desirable). Essential Criteria Previous experience in ICT operational delivery. Proven support experience with Windows10, smartphones, laptops, and desktops. Experience in resolving incidents, requests, and problems. Capability to identify and deliver service improvements. Strong customer service More ❯
and SQL Server Microsoft Desktop Infrastructure or equivalent experience Microsoft Active Directory experience Azure Platform Experience VMWare Virtualisation Virtualization - Hyper-V, VMware Supporting Windows 7/10/11 Microsoft Active Directory Exchange/O365 Office Products Using remote support tools. Laptop/desktop and thin More ❯