2 of 2 Contract Workflow Jobs in the Thames Valley

activities for new services, suppliers and capabilities. Manage service readiness, acceptance and Early Life Support (ELS) activities. Work closely with ServiceNow teams to ensure workflow integrity, approvals and reporting accuracy. Produce meaningful MI and reporting focused on outcomes, risk and service impact. Drive compliance with security, audit and governance requirements. ...

improve knowledge articles and guided resolution paths so repeatable fixes move closer to first contact. Identify high-volume or repetitive demand suitable for workflow automation, self-service, proactive remediation or problem management. Coordinate with Tech Bar, endpoint, ServiceNow and resolver teams, retaining clear ownership until the next accountable team accepts ...