Support Engineer L3
- Hiring Organisation
- Opus Recruitment Solutions
- Location
- Newcastle upon Tyne, Tyne & Wear, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £37000 - £55000/annum
level of technical escalation, owning and driving the investigation, diagnosis, and resolution of complex incidents while ensuring minimal business impact. This role requires strong analytical skills, excellent stakeholder management, and the ability to collaborate across multiple technology and business teams. Key ResponsibilitiesIncident Management & Resolution Own and manage … operational governance activities. On-Call Support Participate in High-Priority Incident response and on-call/out-of-hours support rotas where required. Technical Skills Strong experience supporting enterprise applications in a production environment. Proven expertise in incident management, problem management, and root cause analysis. Experience with application support ...