2 of 2 Contract Documentation Skills Jobs in Tyne and Wear

IT administration and support across data systems, with a focus on data quality and integrity. Support data governance activities, ensuring compliance with internal standards and guidelines. Maintain and update documentation, including process flows, system configurations, and user guides. Assist in troubleshooting and resolving system issues, escalating where necessary. Contribute to process improvement initiatives and ensure best practices are followed. … Support onboarding and training of users on system functionality and data handling. Essential Skills & Experience: Strong IT administration background. Understanding of data governance principles and data quality assurance. Excellent documentation and organisational skills. Process-driven mindset with attention to detail. Strong communication and stakeholder engagement skills. Desirable: Experience with pathology systems such as LiMS, ICE, or Clinisys. Previous More ❯

and vendors to resolve quality issues. Mentor service desk and support teams on quality best practices. Use ITSM and analytics tools to track trends and recommend automation for efficiency. Skills and experience required as the IT Service Quality Lead: Proficiency with IT ticketing systems (ServiceNow, Jira, Zendesk) and knowledge management tools. Strong understanding of ITIL processes and service management … best practices. Skilled in data analysis, trend reporting, and root cause investigation. Excellent communication, stakeholder engagement, and documentation skills. Proven leadership experience in mentoring and training IT teams. Track record of process optimisation and adaptability in fast-changing environments. If you have expertise in ITIL and ticketing systems, and a passion for mentoring teams and solving complex service challenges More ❯