3 of 3 Contract IT Support Jobs in Tyne and Wear

Senior Support IT Analyst 6 Months contract £140 a day inside IR35 Role is based in Newcastle - 5 days a week A top consultancy firm is looking for an experienced IT Support Specialist to their team on contract basis. You will join a small dynamic team focusing on delivering IT Support to end users. … As an IT Support Specialist you will play a pivotal role in the organisation and be the main point of contact for all IT needs. You will need to demonstrate a vast understanding of hands-on experience working in a busy IT environment supporting Mac/windows users. Essential Skills Hands on experience working in a … busy environment moving equipment Cable management PC and Mac Support Managing IT Assets Onboarding new users Troubleshooting mac devices Prior experience of working in busy IT environment 6 months contract | £140 a day inside IR35 |Role is based in Newcastle - 5 days a week If you thrive in a fast paced environment and love supporting IT More ❯

Contract role – 2nd Line IT Support/Service Desk Support Technician – Newcastle/Onsite - 12 months Role: 2nd Line IT Support/Service Desk Support Technician Location: Newcastle Upon Type/Onsite) (This role requires 5 days onsite per week, so local candidates will be given first preference.) Sector/Industry: Healthcare Provide customer … support and perform service desk incident management. Track and assign open incidents, collaborating with other service desk colleagues regionally to resolve outstanding incidents. Actively use IT Service Management (ITSM) software and asset tracking applications. Provide troubleshooting services for desktops, laptops, printers, and software. Evaluate new software and hardware solutions. Install and test new software. Inventory all software and … user rights and adding or deleting users. Provide Microsoft 365 administration and end-user support. Perform backup functions, monitor backups, and prepare backup tapes for off-site storage. Manage IT user documentation. Undertake training and development to maintain awareness of new and emerging technologies. Identify IT customer training requirements and liaise with HR to ensure the correct courses More ❯

Information Technology Operations - Infra Tech Support Practitioner Reporting to the UKI Technology Services, the Local Technology Support Manager responsible for delivery of all LTS functions across the North of the UK, supervising a team of 3 Direct Reports while overseeing a key supplier (Vodafone). Develop and implement while improving processes which underpin service, both internal and external. … working relationships with the aim of improving service provision and customer satisfaction ratings. Manage customer satisfaction improvement process and drive through resulting actions in conjunction with appropriate delivery/support teams. Identify and implement process or service improvements, and any associated cost savings, both internal and external. Design and implement new processes as needed. Manage structured supplier and customer … structured supplier management process framework ensuring standard documentation is maintained covering OLA, SLA, contact, reporting, product catalogue and other information for each supplier. Attend commercial meetings where necessary to support price and service negotiations with suppliers. Demonstrates a deep understanding of core CIO IT Products and Services within your aligned area (Security, Core Architecture, Workstation Technology and Collaboration More ❯