Contract IT Support Jobs in Tyne and Wear

1 of 1 Contract IT Support Jobs in Tyne and Wear

Customer Service Support- IT

Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Randstad Technologies
weeks, then remote A leading and innovative consultancy is seeking multiple Customer Service Advisors for a contract role. You'll be the first point of contact for customers, providing support via phone, email, chat, and post. You'll also manage IT-related tickets through ServiceNow, ensuring they're routed to the appropriate teams. As part of a motivated … compliance will be essential to delivering an excellent customer experience. Essential Skills Experience in fast-paced call or contact centres Strong problem-solving skills with complex queries Comfortable using IT systems like ServiceNow Good knowledge of FCA rules and compliance Clear and professional communication skills £16.50 per hour (PAYE) | Newcastle (Monday to Friday) | Office-based for 8 weeks, then More ❯
Employment Type: Contractor
Rate: £13.00 - £16.00 per hour
Posted: