IT Service Quality Lead - 12 Months FTC
Jarrow, Tyne and Wear, England, United Kingdom
LTS Resourcing LTD
drive improvements across incident, problem, and change management processes. Collaborate with teams and vendors to resolve quality issues. Mentor service desk and support teams on quality best practices. Use ITSM and analytics tools to track trends and recommend automation for efficiency. Skills and experience required as the IT Service Quality Lead: Proficiency with IT ticketing systems (ServiceNow, Jira, Zendesk) and More ❯
Employment Type: Contractor
Rate: Competitive salary
Posted: