119042 / 119043 3rd line Citrix SME
- Hiring Organisation
- CBSbutler Holdings Limited trading as CBSbutler
- Location
- Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £350 - £400/day
Desktops, Citrix Cloud, NetScaler ADC and WEM . Lead technical investigations, troubleshooting and root cause analysis. Manage and optimise Citrix policies, profiles and end-user experience. Support patching, upgrades, migrations and infrastructure improvements . Work closely with architecture, engineering and cross-functional teams. Proactively identify and resolve defects … recurring issues. Maintain strong customer service and operate in line with ITIL and service management processes . Essential Skills & Experience Proven experience in a Third Line/Senior Infrastructure Support role. Strong hands-on experience with: Citrix Virtual Apps & Desktops (XenApp/XenDesktop) Citrix Cloud NetScaler ...