6 of 6 Contract User Research Jobs in Tyne and Wear

User Researcher, SC Cleared We're seeking an experienced User Researcher to join a high-profile government programme focused on delivering user-centred digital services. This role will involve working in a multidisciplinary team to plan, design, and carry out research that informs product and service design decisions. The successful candidate will hold active SC (Security … Check) clearance and be comfortable working in a fast-paced, agile environment. Key Responsibilities Plan, design, and conduct user research using a range of qualitative and quantitative methods. Work collaboratively with designers, product managers, and developers to ensure research insights directly inform decision-making. Present findings in clear, actionable ways that influence product and service improvements. Conduct … usability testing and user interviews both remotely and in person. Champion user needs across the project, ensuring accessibility and inclusivity are embedded in all stages. Manage research activities in line with government service standards and ethical research principles. Skills Required Proven experience as a User Researcher in a digital, user-centred design environment (preferably More ❯

Senior User Researcher (Contract) The Role: Subject Matter Expert, User Researcher We are seeking a highly experienced, independent Senior User Researcher for a key contract position. This is a strategic role where you will act as a Subject Matter Expert (SME) , driving optimal user experience across our digital products. You will be responsible for defining, executing … and synthesizing research that directly informs design and product strategy. This is a hybrid position requiring 3 days per week in our Newcastle office, working within a dynamic cross-functional environment. Contract Details This is a long-term contract opportunity requiring a hybrid presence in Newcastle (3 days in office). You will receive a generous holiday entitlement of … days (pro-rata) . Key Responsibilities As a Senior User Researcher, you will operate independently and champion the user voice by: Conducting End-to-End Research: Independently design, plan, and execute research using a wide array of methodologies, including in-depth user interviews, contextual inquiries, and usability testing. Applying Mixed-Methods Mastery: Utilizing Advanced Proficiency More ❯

We are currently seeking a User Researcher to work with our public sector client 3 months rolling contracts £(Apply online only) inside IR35 Location: Newcastle - hybrid working The ideal candidate will possess a strong background in user research , with demonstrable experience delivering projects within public sector or government environments Plan, design, and conduct user research using a range of qualitative and quantitative methods. Work closely with multidisciplinary teams to embed user-centred design practices. Champion user needs and ensure they are central to service design and delivery. Develop research plans and deliver actionable insights to inform product and service development. Present findings to stakeholders and influence decision-making. Ensure research activities align with GDS guidelines and contribute to service assessments. Maintain research documentation and contribute to the continuous improvement of research practices. More ❯

Role: User Researcher Location: Newcastle (2 days per week on-site) Duration: 6 months Rate: Inside IR35 Clearance: Must be eligible to work in roles requiring Security Clearance About the Role We're seeking an experienced User Researcher to join a major central government programme focused on delivering user-centred digital services. You'll work closely with … multidisciplinary teams to ensure design and delivery decisions are grounded in a deep understanding of user needs. This role is ideal for someone who thrives in collaborative, agile environments and has proven experience conducting research within central government or other large, complex organisations. Key Responsibilities Plan, design, and conduct user research using a range of qualitative … and quantitative methods Collaborate with designers, product managers, and developers to inform service design decisions Analyse and present research findings in clear, actionable ways for different audiences Champion user needs and accessibility best practices across the team Contribute to continuous improvement of research practices and standards Essential Skills & Experience Proven experience as a User Researcher within More ❯

required twice per fortnight Please note: Candidates must have excellent written and verbal communication skills in English and Welsh. Content designers in government play a critical role in creating user-centred information for important government services. Your expertise will ensure that the information provided to users is clear, concise, and relevant, making government services accessible and simple to use. … Activities: . Collaborate with other user-centred design disciplines to create effective government services. . Support user research and usability testing activities. . Understand users' needs and behaviours, analysing evidence and translating user stories into service concepts that meet their needs. . Develop and implement content that meets user needs and business objectives. . Create … manage high-quality content for digital services, ensuring consistency and adherence to the GOV.UK style guide, design principles and WCAG 2.2 AA. . Work with stakeholders to advocate for user needs while ensuring accuracy and clarity. . Conduct content audits and gap analyses to identify areas for improvement. . Understand how to test content with users to gather feedback More ❯

As an Interaction Designer, you'll work at the heart of an agile, multidisciplinary team to design user-centred digital services that are simple, accessible, and effective. You'll turn complex government processes into intuitive, seamless user journeys to make services that work for everyone. Responsibilities Collaborate with user researchers, content designers, and service designers to translate … insights into design solutions. Create wireframes, prototypes, and design patterns that meet GOV.UK Design System standards. Advocate for accessibility, inclusivity, and evidence-based design decisions. Iterate designs based on user feedback, analytics, and testing results. Contribute to design critiques, share best practices, and help shape design standards across the organisation. Key Requirements and Skills Active Security Check (SC) clearance … essential) Proven experience designing digital products or services within large or complex organisations (government experience desirable) Strong knowledge of user-centred design, accessibility, and interaction patterns Ability to prototype and communicate design ideas clearly to technical and non-technical audiences Familiarity with agile delivery environments and working collaboratively within multidisciplinary teams Reasonable Adjustments: Respect and equality are core values More ❯