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NHS Digital Service Desk Analyst Contract Location: Middlesex Contract Type: 6 Months initial Duration 100% on site at Hospital About the Role: We are looking for a motivated Digital Service Desk Analyst to join our NHS Digital Services … the first point of contact for all digital services within the Trust and for external customers, you will deliver consistently high-quality customer service and technical support. In this front-facing, first-line support role, you will be responsible for resolving digital infrastructure and application issues … escalating when necessary, and providing administrative assistance to ensure seamless service delivery. Key Responsibilities: Provide first-line support for all Trust digital systems and applications via telephone, email, self-service, and face-to-face interactions. Accurately log, categorize, and prioritize all incoming support requests more »