Join Our Team as a 1stLine IT Support Technician - Prestwick | Aviation Industry Are you passionate about technology and ready to launch your IT career in a dynamic and fast-paced environment? We're looking for a 1stLine IT Support Technician to join our growing team at a leading … heart of aviation innovation, supporting critical operations that keep aircraft flying safely and efficiently. Our team thrives on precision, collaboration, and a commitment to excellence. ??? The Role As a 1stLine IT Support Technician, you'll be the first point of contact for all IT-related queries across the business. You'll provide technical support to end-users, troubleshoot hardware and software issues, and ensure smooth day-to-day IT operations. ?? Key Responsibilities Provide first-line technical support via phone, email, and in person Log and manage support tickets using our ITSM system Troubleshoot and resolve hardware, software, and network issues Set up and configure desktops, laptops More ❯
York, North Yorkshire, United Kingdom Hybrid / WFH Options
Hays Business Support
IT SERVICE DESK - 1ST LINE3 - MONTH CONTRACT YORK BASED - HYBRID WORKING DAY RATE - £120 (UMB RATE) Your new role The 1stLine IT Service Desk Analysts will be the first point of contact for our client's users and will be responsible for accurately logging incidents and attempting First time resolution where possible of IT issues. … What you'll need to succeed Experience in a similar IT service desk environment would be preferred and previous 1stLine Level knowledge would be an advantage.Candidates who have experience and knowledge of Windows 11, M365 Suite (Outlook, Word, Excel, Teams & SharePoint) and an understanding of ITIL would be ideal for this role. As this is very More ❯
FirstLineSupport - Paying up to £175 per day, inside IR35, Based in South Wales (Fully Onsite) - Start ASAP Your new company You'll be working with a leading organisation based in South Wales. Your new role We are seeking a proactive and customer-focused individual to join our IT team as a FirstLineSupport Technician. In this role, you will be the first point of contact for technical support, assisting staff and representatives with IT-related issues and service requests. What you'll need to succeed Strong communication and interpersonal skills, with the ability to explain technical issues clearly. Basic understanding of IT systems, including Windows OS … systems (eg, ServiceNow, Freshdesk, or similar). Ability to diagnose and resolve basic hardware and software issues. Good organisational skills and attention to detail when logging and managing support tickets. A customer-first mindset with a calm and patient approach to problem-solving. Willingness to learn and adapt in a fast-paced IT environment. What you'll get More ❯
Your new company An opportunity has arisen with an award-winning, high-profile organisation based in Gloucester. They are looking to expand their IT support function and are seeking a seasoned, confident, reliable and friendly IT Support Technician to join their infrastructure teams. Your new role You will play a key role as part of the … to achieve your day-to-day service desk KPIs, have a hands-on approach to incident/request resolution and be proactive in finding solutions. You will help support their current team with IT issues across a Windows 11/Office 365 environment. What you'll need to succeed Prior experience support in a service desk More ❯
FirstLine Analyst: Desktop, Ticketing, Support, Troubleshoot, Break fix Our Global Enterprise Client is looking for FirstLine Analyst to join their team. Start date: ASAP Duration: up to 120 days (initially) Pay Rate: £114/day (PLEASE NOTE: Employer NI is paid for by the client) Total Daily Earnings: £128/day (includes … procedures either from the Authority (site regulations etc) or the customer. 2 year+ experience in a PC field service environment or PC field Workshop environment Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Accredited or willing to go through HP & Dell - Desktop and Laptop training Soft Skills: Flexible approach and ability to work co … skills to establish/maintain relationships and interact with team members Strong organisation and time management skills Strong analytical and problem-solving skills To apply for this FirstLine Analyst contract job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during More ❯
City, Cardiff, United Kingdom Hybrid / WFH Options
IntaPeople
IT Support Operator Short … Term Temp Contract Location: Cardiff - hybrid working Rate: £19.52 per hour Hours: 35 per week (Shifts between 8am 5pm) An organisation based in Cardiff is looking for an experienced 1stLineSupport professional to cover a short-term assignment. What you ll be doing: First point of contact for all IT support queries … accurate records and documentation of fixes Promoting good IT security practices Updating the internal knowledge base with fixes and workarounds What they re looking for: Previous experience in a 1stline IT support or service desk role Confident using a ticketing system to log and manage incidents Strong communication skills and a helpful approach Comfortable More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
IntaPeople
IT Support Operator – Short … Term Temp Contract Location: Cardiff - hybrid working Rate: £19.52 per hour Hours: 35 per week (Shifts between 8am–5pm) An organisation based in Cardiff is looking for an experienced 1stLineSupport professional to cover a short-term assignment. What you’ll be doing: First point of contact for all IT support queries … accurate records and documentation of fixes Promoting good IT security practices Updating the internal knowledge base with fixes and workarounds What they’re looking for: Previous experience in a 1stline IT support or service desk role Confident using a ticketing system to log and manage incidents Strong communication skills and a helpful approach Comfortable More ❯
the first month the role is 5 days on site in either their Cornwall or Exeter office. The role is PAYE, inside IR35. Skills & experience required: Min 2 years 1stline/service desk experience Ideally experience of building PCs and mobile devices More ❯