Euston, Norfolk, United Kingdom Hybrid/Remote Options
VIQU IT
1stLineSupport Hybrid - London VIQU have been approached by a customer requiring a 1stLineSupport contractor to provide support with everyday IT support such as dealing with 1stline user issues/tickets. The successful 1stLineSupport … within a MAC environment and will be committed to delivering excellent customer service. The role: This role will involve supporting face to face users within the office with 1stline issues, as well as handling 1stLine tickets coming onto the helpdesk. This role involves working with management and senior staff members as … the end user, so communication skills and a focus on customer service is paramount. Key skills & responsibilities for the FirstLineSupport: 1stLine Customer Support in a MAC environment: Jira Slack Zoom Google JAMF Triaging tickets and escalating to relevant teams where necessary Supporting face to face IT SupportMore ❯
London, Euston, United Kingdom Hybrid/Remote Options
VIQU IT
1stLineSupport –Hybrid - London VIQU have been approached by a customer requiring a 1stLineSupport contractor to provide support with everyday IT support such as dealing with 1stline user issues/tickets. The successful 1stLineSupport … within a MAC environment and will be committed to delivering excellent customer service. The role: This role will involve supporting face to face users within the office with 1stline issues, as well as handling 1stLine tickets coming onto the helpdesk. This role involves working with management and senior staff members as … the end user, so communication skills and a focus on customer service is paramount. Key skills & responsibilities for the FirstLineSupport: 1stLine//Customer Support – in a MAC environment: Jira Slack Zoom Google JAMF Triaging tickets and escalating to relevant teams where necessary Supporting face to face IT More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
VIQU IT Recruitment
1stLineSupport –Hybrid - London VIQU have been approached by a customer requiring a 1stLineSupport contractor to provide support with everyday IT support such as dealing with 1stline user issues/tickets. The successful 1stLineSupport … within a MAC environment and will be committed to delivering excellent customer service. The role: This role will involve supporting face to face users within the office with 1stline issues, as well as handling 1stLine tickets coming onto the helpdesk. This role involves working with management and senior staff members as … the end user, so communication skills and a focus on customer service is paramount. Key skills & responsibilities for the FirstLineSupport: 1stLine//Customer Support – in a MAC environment: Jira Slack Zoom Google JAMF Triaging tickets and escalating to relevant teams where necessary Supporting face to face IT More ❯
Liverpool, Merseyside, England, United Kingdom Hybrid/Remote Options
VIQU IT Recruitment
1stLineSupport – 6-Month Contract – Hybrid - Liverpool VIQU have partnered with a leading organisation within the legal sector who are seeking a 1stLineSupport contractor to provide some additional BAU support to their Service Desk. This 1stLineSupport role will … involve providing both remote and onsite support in a Microsoft environment. The successful candidate will be committed to delivering excellent customer service. Key skills & responsibilities for the 1stLineSupport: 1stLine/Service Desk Support – in a Windows/Microsoft environment. Windows 10/Windows 11 Microsoft … ticketing system Mix of remote & deskside support - including working on a tech bar Good customer service skills Experience with iManage or Bomgar ( desirable) Role details: Job role: 1stLineSupport Job type: Contract Duration: 6 months’ contract with view to extend Rate: £130 - £140 per day Working hours: 37.5 hours per week Monday More ❯
1stLineSupport Desktop Engineer - 5 days onsite We are looking for an experienced 1stLineSupport Desktop Engineer - 5 days onsite to join our client on a 2 month contract. The role is to apply a pre-provided image onto circa 200 Laptops, helping with user roll-out and More ❯
1stLineSupport Rolling contract 100% On site in Bournemouth Start ASAP Your new company We are seeking an individual to support a large-scale mobile device rollout of approximately 1,500 devices. This role will be offered on a rolling monthly contract and will focus on preparing, protecting, and recording devices to More ❯
1stLineSupport Rolling contract 100% On site in Bournemouth Start ASAP Your new company We are seeking an individual to support a large-scale mobile device rollout of approximately 1,500 devices. This role will be offered on a rolling monthly contract and will focus on preparing, protecting, and recording devices to More ❯
Chester, Cheshire, England, United Kingdom Hybrid/Remote Options
Pontoon
Job Advertisement: FirstLineSupport Location: Chester (Onsite) Contract Length: 12 Months (Potential for extension) Working Pattern: Full Time Are you ready to kickstart your career in IT within the dynamic Banking & Financial Services industry? Our client is seeking a dedicated FirstLineSupport professional to join their 24/7 Global … Desk. This is an exciting opportunity to provide exceptional support to internal employees and enhance your technical skills in a fast-paced environment. Key Responsibilities: Deliver firstlinesupport via voice and chat channels to internal employees, ensuring top-notch client care. Troubleshoot basic issues related to Microsoft applications, including the MS Office suite … Office 365, SharePoint, and Skype. Manage multiple live chats concurrently while maintaining focus on operations and quality metrics. Document tickets clearly for the second line teams to facilitate effective resolution of issues. Collaborate with regional and international partners to deliver best-in-class service. Participate in in-house technical training and receive real-time support from More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Law Support
A specialist law firm based in central London are looking to recruit an experienced 1stLineSupport IT Technician for an initial 12 month fixed term contract. This position offers hybrid working 4 days per week in the office 1 day per week working from home. The successful IT Support Technician will assist … the current internal IT team in providing first-line technical support and a range of IT operational tasks. You will work closely with the firms MSP and third-party vendors, supporting users, managing devices, and helping to optimise their IT processes. This is a hands-on role, ideal for someone with strong troubleshooting skills and a … proactive, team-oriented approach. Duties will include: Delivering prompt first-line technical support for hardware, software, and related IT issues (in person, by phone, and email). Triaging and escalating issues to the firms outsourced MSP, ensuring effective resolution. Supporting users with iManage, Microsoft 365 and other applications and services used within the firm. Providing comprehensive More ❯
Belmont Recruitment are currently looking for a 1stLineSupport Assistant to join our NHS client on an initial 3 month temporary contract. This is a full-time role working 37.5 hours per week, Monday to Friday. Key Responsibilities Log, manage, and resolve IT support tickets Provide first-line technical support … issues Give clear, helpful advice to users of all technical levels Keep users updated and maintain ownership of open tickets Follow service desk processes and meet response times Support monitoring of IT systems and escalate issues where required About You Good understanding of computers, software, and basic troubleshooting Excellent communication and customer service skills Able to stay calm More ❯
Belmont Recruitment are currently looking for a 1stLineSupport Assistant to join our NHS client on an initial 3 month temporary contract. This is a full-time role working 37.5 hours per week, Monday to Friday. Key Responsibilities Log, manage, and resolve IT support tickets Provide first-line technical support … issues Give clear, helpful advice to users of all technical levels Keep users updated and maintain ownership of open tickets Follow service desk processes and meet response times Support monitoring of IT systems and escalate issues where required About You Good understanding of computers, software, and basic troubleshooting Excellent communication and customer service skills Able to stay calm More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom
Robert Half
Urgent Contractor Needed: 1st/2nd Line IT Support Engineer Location: Harrogate ?? Employment Type: Contract ?? Salary: £12.5 Per Hour Working Pattern: 5 days on site full time ????? About the Role My Client is looking for a proactive and customer-focused IT Support Engineer to join their team. This is a great opportunity for … someone with a passion for technology and a desire to grow within a dynamic IT environment. ?? Skills & Experience Previous experience in a 1st/2nd line IT support role would be advantageous Strong knowledge of Windows 10/11, Microsoft 365, and basic networking Familiarity with Active Directory, Exchange, and remote support tools More ❯
Urgent Contractor Needed: 1st/2nd Line IT Support Engineer Location: Harrogate Employment Type: Contract Salary: £12.5 Per Hour Working Pattern: 5 days on site full time ? About the Role My Client is looking for a proactive and customer-focused IT Support Engineer to join their team click apply for full job details More ❯
My global client based in Whitchurch has an urgent requirement for an IT Support Engineer to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows imaging … troubleshooting, hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯
Cramlington, Northumberland, England, United Kingdom
The Huntsmith Limited
My global pharmaceutical client based in Cramlington has an urgent requirement for an IT Support Engineers to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows … imaging, troubleshooting, hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯