Job Title: 2ndLineSupport Engineer Location: On-site - Kings Cross, London Rate: 206 per day (Umbrella) Contract: 3-Month Rolling Contract Schedule: Monday - Friday, 9:00 AM - 5:00 PM We are seeking a skilled 2ndLineSupport Engineer … an experienced support professional with strong knowledge of Windows 11 configuration to work in a fast-paced IT environment. Key Responsibilities: Provide 2ndline technical support to end users, both hardware and software-related issues Troubleshoot and resolve issues related to Windows … with user onboarding/offboarding, system setups, and device management Some 1st linesupport duties Requirements: Proven experience in a 2ndLineSupport role Strong expertise in configuring and supporting Windows 11 Excellent troubleshooting and diagnostic skills Strong communication and interpersonal More ❯
Job Title: 2ndLineSupport Engineer Location: On-site - Kings Cross, London Rate: £206 per day (Umbrella) Contract: 3-Month Rolling Contract Schedule: Monday - Friday, 9:00 AM - 5:00 PM We are seeking a skilled 2ndLineSupport Engineer … an experienced support professional with strong knowledge of Windows 11 configuration to work in a fast-paced IT environment. Key Responsibilities: Provide 2ndline technical support to end users, both hardware and software-related issues Troubleshoot and resolve issues related to Windows … with user onboarding/offboarding, system setups, and device management Some 1st linesupport duties Requirements: Proven experience in a 2ndLineSupport role Strong expertise in configuring and supporting Windows 11 Excellent troubleshooting and diagnostic skills Strong communication and interpersonal More ❯
Team Leader - 2ndLineSupport Analyst £30 per hour/Inside IR35 Urgent/6 months We're seeking an experienced and proactive Senior 2ndLineSupport Analyst who combines strong hands-on technical capabilities with leadership experience. This role … and is confident taking ownership, guiding others, and acting as a right-hand to the IT Service Delivery Manager. You'll deliver high-quality 2ndline technical support across the business while providing leadership and mentoring to the Service Desk Technical Team. This is an … someone with experience leading a team or who's ready to grow into a team management role. Core Responsibilities Lead by example in resolving 2ndline tickets efficiently and in line with SLAs Provide hands-on technical support for all end-user computing More ❯
Basingstoke, Hampshire, South East, United Kingdom
Experis
2ndLine Wintel Support Engineer - Must have a valid DV Clearance Join a team where your ideas, technical skills and collaboration will help shape the future of IT support. We're looking for a skilled 2ndLine Wintel Support Engineer … who thrives in fast-paced environments and enjoys supporting high-profile users across critical infrastructure. You'll be part of a dedicated team providing 2nd and 3rd linesupport across a broad Windows estate, with opportunities to grow your technical skills while contributing to a … service that really makes a difference. Key responsibilities: Provide 2ndLinesupport within a team of experienced infrastructure engineers Respond to incidents and service requests using ITSM toolsets Monitor and manage infrastructure using Event Management tooling (SolarWinds and SCOM) Escalate issues as needed while maintaining More ❯
Stonehouse, Gloucestershire, South West, United Kingdom
Searchability (UK) Ltd
1st/2ndLineSupport Engineer Great long-term opportunity to join a well-established team, supporting IT operations for a leading organisation with technology at the heart of its services. Up to £135.00 per day Inside IR35 3-year contract Stonehouse, Gloucestershire - On-site … IT team, delivering essential support and keeping the business running smoothly day-to-day. What you will be doing? Providing 1st and 2ndline technical support to users across the organisation Logging and resolving incidents and service requests via ServiceNow Supporting users both … password resets, and basic troubleshooting Working to defined SLAs and escalating where necessary We need you to have... Solid experience in a 1st/2ndlinesupport role Familiarity with ServiceNow or similar ITSM tools Confidence with Windows operating systems and general IT troubleshooting A More ❯
Basingstoke, Hampshire, South East, United Kingdom
LA International Computer Consultants Ltd
Role : 2ndLine Storage Support Engineer Location : Basingstoke We are looking for a 2ndLine System Administrator to join our team 2nd and 3rd Line engineers. Your role will involve assisting high profile user community, daily contact with customers More ❯
Support Technician - Laptop Set-up Refresh Clinic Location: Onsite | Contract-Based | Immediate Start HOLYHEAD SC Clearance Ideally Join a fast-paced and dynamic IT deployment project as a Support Technician in our Laptop Refresh Clinic. We are seeking proactive, detail-oriented individuals to assist in the … efficient delivery and refresh of end-user devices in line with a major technology rollout. Key Responsibilities: Transport devices as instructed by the Contractor Engineer and Site Manager between onsite storage and the Refresh Clinic. Login to systems using contractor-provided devices under guidance and supervision. Perform hands … Update all steps in the Contractor's workflow management system with precision. Promptly report migration issues and escalate unresolved problems to Post Migration Support Engineers . Carry out daily manual stock checks and communicate findings to site leadership. Prepare collected devices for return - package using original boxes, label More ❯
Support Technician - Laptop Set-up Refresh Clinic Location: Onsite | Contract-Based | Immediate Start ABERDEEN SC Clearance ESSENTIAL Join a fast-paced and dynamic IT deployment project as a Support Technician in our Laptop Refresh Clinic. We are seeking proactive, detail-oriented individuals to assist in the … efficient delivery and refresh of end-user devices in line with a major technology rollout. ?? Key Responsibilities: Transport devices as instructed by the Contractor Engineer and Site Manager between onsite storage and the Refresh Clinic. Login to systems using contractor-provided devices under guidance and supervision. Perform hands … Update all steps in the Contractor's workflow management system with precision. Promptly report migration issues and escalate unresolved problems to Post Migration Support Engineers . Carry out daily manual stock checks and communicate findings to site leadership. Prepare collected devices for return - package using original boxes, label More ❯
Support Technician - Laptop Set-up Refresh Clinic Location: Onsite | Contract-Based | Immediate Start BRISTOL SC Clearance Ideally Join a fast-paced and dynamic IT deployment project as a Support Technician in our Laptop Refresh Clinic. We are seeking proactive, detail-oriented individuals to assist in the … efficient delivery and refresh of end-user devices in line with a major technology rollout. ?? Key Responsibilities: Transport devices as instructed by the Contractor Engineer and Site Manager between onsite storage and the Refresh Clinic. Login to systems using contractor-provided devices under guidance and supervision. Perform hands … Update all steps in the Contractor's workflow management system with precision. Promptly report migration issues and escalate unresolved problems to Post Migration Support Engineers . Carry out daily manual stock checks and communicate findings to site leadership. Prepare collected devices for return - package using original boxes, label More ❯
Belfast, County Antrim, Northern Ireland, United Kingdom
Experis UK
Support Technician - Laptop Set-up Refresh Clinic Location: Onsite | Contract-Based | Immediate Start LISBURN SC Clearance Ideally Join a fast-paced and dynamic IT deployment project as a Support Technician in our Laptop Refresh Clinic. We are seeking proactive, detail-oriented individuals to assist in the … efficient delivery and refresh of end-user devices in line with a major technology rollout. ?? Key Responsibilities: Transport devices as instructed by the Contractor Engineer and Site Manager between onsite storage and the Refresh Clinic. Login to systems using contractor-provided devices under guidance and supervision. Perform hands … Update all steps in the Contractor's workflow management system with precision. Promptly report migration issues and escalate unresolved problems to Post Migration Support Engineers . Carry out daily manual stock checks and communicate findings to site leadership. Prepare collected devices for return - package using original boxes, label More ❯
Support Technician - Laptop Set-up Refresh Clinic Location: Onsite Contract-Based Immediate Start LISBURN SC Clearance Ideally Join a fast-paced and dynamic IT deployment project as a Support Technician in our Laptop Refresh Clinic. We are seeking proactive, detail-oriented individuals to assist in the … efficient delivery and refresh of end-user devices in line with a major technology rollout click apply for full job details More ❯
You will be one of the first points of contact for all inbound technical calls and manage initial responses and escalations. Duties will include: 2nd Level Support takes over incidents which cannot be solved immediately by means of 1st LevelSupport. If necessary, you will work with external … workaround for new issues which require more complex technical knowledge. If an incident is a P1 OR is a recurring root cause of incidents, 2nd Level Support will evaluate and initiate handover to Problem Management. What you'll need to succeed We are looking for experienced software … helpdesk support engineers. Experience using ServiceNow, Jira and Anywhere 365 phone systems will be an advantage, aswill an understanding or working knowledge of ITIL Foundation Certification orITIL 4. You should have experience of working in a software support role,ideally supporting multiple proprietary products, via multichannel More ❯
SC Cleared*** Secondline Technical Support (Desktop Migration) Cardiff or Bristol or Feltham or Cheltenham or Brockworth (Multiple roles available) 6 Month contract initially, good scope for extension £300 - £350 p/d (Umbrella-PAYE) One of our blue chip clients are looking for a number … of Secondline Technical Support (Desktop Migration) Engineers to join the team on a long term programme of work. The role requires direct experience in managing desktops, including tasks such as PC imaging and device management, along with extensive knowledge of computer hardware, networks, and the … ability to troubleshoot systems and applications. Key responsibilities: * Provide break/fix support for desktops, laptops, and peripherals * Re-image devices and reinstall/configure applications as needed * Troubleshoot Windows OS, hardware, and enterprise applications * Coordinate with third-party vendors for escalations and hardware replacements * Document issues and More ❯
We're looking for an SC Cleared Deployment Engineer with experience in building and deploying laptops, supporting Surface rollouts, and engaging directly with users to manage rollups. Key details: Location: Thurso, Scotland - 5 days/week on-site Duration: 3 More ❯
We're looking for an SC Cleared Deployment Engineer with experience in building and deploying laptops, supporting Surface rollouts, and engaging directly with users to manage rollups. Key details: Location: Thurso, Scotland - 5 days/week on-site Duration: 3 More ❯