3rdLine Support Core Engineer Must have an Active DV Clearance An exciting opportunity has arisen for an experienced 3rdLine Support Core Engineer to join a dedicated team supporting a highly secure customer environment. This is a hands-on role for someone who thrives on problem-solving, collaboration, and … delivering robust technical solutions within a mission-critical setting. About the Role - 3rdLine Support Core Engineer As a 3rdLine Support Core Engineer , you'll provide advanced technical support across multiple sites, working on both virtual and physical systems. You'll be part of a small, embedded team that … live operations, ensuring stability, performance, and security across all services. The role includes participation in an on-call rota to ensure continuous service support. What We're Looking For - 3rdLine Support Core Engineer Proven experience delivering 3rdline technical support within secure or complex environments. Strong skills in VMware , Windows Server More ❯
3rdLine Cloud Network Engineer Must have an Active DV Clearance Join a forward-thinking team as a 3rdLine Cloud Network Engineer , where you'll play a key role in maintaining and enhancing secure cloud-based network solutions. Working in a dynamic environment, you'll collaborate with 2nd and … 3rdLine engineers to deliver seamless network operations, ensuring reliability, security, and innovation across critical systems. About the Role - 3rdLine Cloud Network Engineer As a 3rdLine Cloud Network Engineer , you'll manage incidents, implement changes, and monitor systems using advanced event management and ITSM tools. … and conducting readiness assessments for new releases. The role involves a rotating shift pattern (07:00-15:00 and 11:00-19:00). What We're Looking For - 3rdLine Cloud Network Engineer Proven experience in Cloud Administration (e.g. Broadcom NSX-T, vCenter). Strong knowledge of Firewall Management (Cisco Firepower Management Centre) and More ❯
3rdLine Directory Services Engineer Must have an Active DV Clearance Join a high-performing technical team as a 3rdLine Directory Services Engineer , supporting secure and complex IT environments across Defence projects. You'll play a critical role in maintaining and improving core directory services, ensuring stability, security, and … performance for mission-critical systems. About the Role - 3rdLine Directory Services Engineer As a 3rdLine Directory Services Engineer , you'll be responsible for managing and maintaining Active Directory Domain Services and associated infrastructure. You'll deliver planned changes through structured change management processes and respond to incidents and … and ensure smooth operational performance. This is a site-based role in Basingstoke (5 days a week) , with occasional travel to other customer sites. What We're Looking For - 3rdLine Directory Services Engineer Strong problem-solving and analytical mindset with the ability to think creatively. Deep understanding of Active Directory , Windows Server , DNS , and More ❯
Senior Service Desk Engineer (3rdLine) - £400-£450 per day - Inside IR35 - 3 days per week on site near Euston Station - 6 months intitial contract My client is looking for a Senior Service Desk Engineer to play a pivotal role in delivering high-quality technical support and driving service excellence across the organisation. … Act as the go-to engineer during Major Incidents, including producing Root Cause Analyses (RCAs) and Reports for Outages (RFOs). Required Skills & Experience Proven experience providing 3rdLine (expert-level) support for complex incidents and service requests. Strong technical expertise in Microsoft technologies and the Microsoft Cloud Stack: Azure, WVD, Endpoint Manager. Hands-on More ❯
City of London, Camden Area, Greater London, United Kingdom
Morson Edge
Senior Service Desk Engineer (3rdLine) - £400-£450 per day - Inside IR35 - 3 days per week on site near Euston Station - 6 months intitial contract My client is looking for a Senior Service Desk Engineer to play a pivotal role in delivering high-quality technical support and driving service excellence across the organisation. … Act as the go-to engineer during Major Incidents, including producing Root Cause Analyses (RCAs) and Reports for Outages (RFOs). Required Skills & Experience Proven experience providing 3rdLine (expert-level) support for complex incidents and service requests. Strong technical expertise in Microsoft technologies and the Microsoft Cloud Stack: Azure, WVD, Endpoint Manager. Hands-on More ❯
Cardiff, Llanrumney Community, South Glamorgan, United Kingdom
IntaPeople
Urgent 3rdLine Service Desk Engineer contract - 3 months intially Cardiff (onsite) - £175-£210 p/day We know the rate is a little lean for the skills but if you're at a loose end for a few months and can work in Cardiff, with a great team, please don't hesitate to apply. … We're looking for a skilled 3rdLineEngineer who can take ownership of infrastructure, security, and support across a varied client estate. If you’re comfortable with Microsoft environments, proactive about automation, and solid in backup and disaster recovery please apply now for more details. What You’ll Be Doing: Infrastructure & Microsoft Stack Manage … Attend monthly client reviews—add value, answer questions, and advise on upgrades. Ticketing & Support Handle tickets from start to finish: triage, investigate, resolve, document. Collaborate with internal teams and 3rd parties when needed. Develop knowledge base articles to improve support speed and consistency. The absolute ideal skills mix would include: 3-5+ years in a, IT support or More ❯