8 of 8 Contract BMC Jobs in the UK

secure, resilient tooling implementations. Provide subject matter expertise across ITSM processes and tooling. Essential Skills Strong experience with ITSM/ITIL tooling (e.g., ServiceNow, BMC Remedy/Helix, CA SDM, Cherwell, Freshworks, ManageEngine ). In-depth knowledge of ITSM/ITIL/ITOM/eTOM frameworks (ITIL v4 preferred ...

line response for incidents, events, and alerts, resolving or escalating in line with SLAs Perform incident, problem, and change management using ITSM tools (ServiceNow, BMC Remedy, Opsview) Deliver end-to-end server patching, including change creation, deployment, and reboots Monitor backups and ensure data recovery and compliance standards ...

/ITSM maturity assessments - Strong working knowledge of ITIL v3 and/or ITIL 4 practices - Hands-on exposure to ITSM tools (e.g., ServiceNow, BMC, Jira Service Management) - ITIL 4 Managing Professional or Strategist certification - Experience working with regulated or professional services clients preferred - Excellent stakeholder management and documentation ...

involves shaping scalable tooling architectures that support long term operational needs. Key Skills - Senior ITSM Architect Extensive experience with ITSM tools such as ServiceNow, BMC Remedy, BMC Helix, CA Service Desk, Cherwell, Freshworks, or ManageEngine . Strong working knowledge of ITSM, ITIL, ITOM, and eTOM processes. Experience designing ...

BMC Helix Technical Delivery Authority Location: Reading, UK Work Mode: Hybrid – 2 to 3 days onsite Our client, a leading IT services, consulting, and business solutions company , is looking for an experienced BMC Helix Technical Delivery Authority to lead the end-to-end delivery of complex BMC … architecture, technical leadership, and project governance , ensuring high-quality outcomes aligned with business objectives and ITIL best practices. Key Responsibilities Define, validate, and govern BMC Helix architecture across ITSM Suite, Digital Workplace, CMDB, and Smart IT. Design scalable, secure, and maintainable solutions using BMC Helix Innovation Studio ...

thrives in a complex, high-security environment and enjoys owning and enhancing critical ITSM platforms. The Role You'll take technical ownership of the BMC Remedy platform, ensuring stability, performance, and continuous improvement. Your work will span administration, workflow development, integrations, upgrades, and environment management. You'll also support … Level 1/2) VMware SQL Server (Level 1) PowerShell scripting Networking (Level 1) Strong understanding of ITIL principles Desirable Hands-on experience with BMC Remedy Background working to tight SLAs To learn more, please do reach out to Tom Royston via email on Reasonable Adjustments: Respect and equality ...

service integration across a multi-supplier environment. In this role, you will define and deliver the architectural roadmap for ITSM tooling-particularly around the BMC Helix ecosystem-while working closely with delivery teams and major third-party suppliers. You'll act as the primary architect within the team, shaping … Work closely with major suppliers (e.g., telco and managed service providers) to ensure effective integration and governance Key focus areas: ITSM tooling architecture (preferably BMC Helix ) CMDB, service mapping & data architecture New tool integrations and observability assessments Working closely with major third-party suppliers Presenting technical designs and influencing ...

/ITSM maturity assessments Strong working knowledge of ITIL v3 and/or ITIL 4 practices Hands-on exposure to ITSM tools (e.g., ServiceNow, BMC, Jira Service Management) ITIL 4 Managing Professional or Strategist certification Experience working with regulated or professional services clients preferred Excellent stakeholder management and documentation … know the year of experience you got in below skills: ITIL/ITSM maturity assessments : ITIL v3/ITIL 4 : ITSM tools (ServiceNow, BMC, Jira Service Management) : ITIL 4 Managing Professional or Strategist : Stakeholder management : Certification ...