to succeed A good understanding of Operational Support Systems and Business Support Systems, especially in Mobile Strong understanding of ITIL processes and specifically Change and Release Management Expertise in BMC Remedy or similar ticketing software Experience with integrating data from external sources into internal platforms, including ETL pipelines and API-based data exchange Ability to design scalable, secure, and More ❯
to succeed A good understanding of Operational Support Systems and Business Support Systems, especially in Mobile Strong understanding of ITIL processes and specifically Change and Release Management Expertise in BMC Remedy or similar ticketing software Experience with integrating data from external sources into internal platforms, including ETL pipelines and API-based data exchange Ability to design scalable, secure, and More ❯
to succeed A good understanding of Operational Support Systems and Business Support Systems, especially in Mobile Strong understanding of ITIL processes and specifically Change and Release Management Expertise in BMC Remedy or similar ticketing software Experience with integrating data from external sources into internal platforms, including ETL pipelines and API-based data exchange Ability to design scalable, secure, and More ❯
end-to-end OSS design experience , ideally within mobile networks. Strong understanding of OSS/BSS systems and ITIL , especially Change and Release Management . Hands-on experience with BMC Remedy or similar ticketing tools. Expertise in ETL pipelines and API-based data integration . Familiarity with RAN technologies (2G/4G/5G/NB-IoT), SQL , and More ❯
end-to-end OSS design experience , ideally within mobile networks. Strong understanding of OSS/BSS systems and ITIL , especially Change and Release Management . Hands-on experience with BMC Remedy or similar ticketing tools. Expertise in ETL pipelines and API-based data integration . Familiarity with RAN technologies (2G/4G/5G/NB-IoT), SQL , and More ❯
end-to-end OSS design experience , ideally within mobile networks. Strong understanding of OSS/BSS systems and ITIL , especially Change and Release Management . Hands-on experience with BMC Remedy or similar ticketing tools. Expertise in ETL pipelines and API-based data integration . Familiarity with RAN technologies (2G/4G/5G/NB-IoT), SQL , and More ❯
Job Title: BMC Helix Migration Consultant (Remedy to Helix) Job Type: Contract/Freelance Location: Remote in Europe An international digital transformation consultancy is seeking a motivated and passionate BMC Helix Migration Consultant to join its growing team. The role involves planning, executing, and supporting the migration of BMC Remedy ITSM applications and data to BMC … cloud transitions, and foundational data management using tools such as Helix Data Manager (HDM). Key Responsibilities Migration Execution: Deliver end-to-end migration of Remedy ITSM applications to BMC Helix (on-premises to cloud or on-premises). Leverage Helix Data Manager (HDM) for structured data migration and transformation. Perform 3-way reconciliation of workflows, CMDB, and foundation … Provide support for Helix ITSM version 21.03 or higher. Load and manage foundation data. Identify and configure custom plugins and EMA settings. Required Skills & Experience Hands-on experience with BMC Helix ITSM and/or Remedy environments. Must have expperience with a Helix to Remedy migration Strong knowledge of AR System workflows and data structures. Proficiency in Kubernetes, Helm More ❯
JD Below: Implementing, configuring, and administering BMC TrueSight Operations Management (TSOM) and BMC Helix Operations Management (BHOM) , which includes the migration from TSOM to BHOM . Responsibilities include troubleshooting issues, integrating systems, automating tasks with Scripting, generating performance reports, and ensuring compliance with ITIL best practices. Candidates need extensive experience with these BMC tools, strong problem-solving … skills, and familiarity with ITIL processes and BMC Patrol agents. Key Responsibilities Implementation and Configuration: Install, configure, and customize BMC TSOM and BHOM applications and components. Administration and Maintenance: Manage and maintain TSOM and BHOM within complex, distributed environments. Troubleshooting: Diagnose and resolve issues with applications, integrations, and customizations in both TSOM and BHOM. Migration: Manage the migration … process from TSOM to BHOM, including data and policy migration and the migration of PATROL agents. Integration: Integrate BMC products with each other and with third-party applications like ServiceNow/Cadalys/REmedy to create incident tickets. Performance Monitoring: Monitor system performance, conduct health checks, and generate performance reports. Proactive Management: Configure alerting mechanisms for proactive incident management More ❯
West London, London, United Kingdom Hybrid / WFH Options
Sanderson Recruitment
toolsets, automation technologies and patch management processes. Engagement via Umbrella Company Only; all taxes & NI deducted at source. General responsibilities Lead operations of enterprise tooling platforms including SCCM, Scorch, BMC, Ansible and MuleSoft. Define and deliver patching strategies ensuring maximum infrastructure security and compliance with regulatory requirements. Oversee middleware operations. Drive automation initiatives thus reducing manual effort to improve … Manage vendor relationships and licensing agreements for tooling and middleware platforms. Required Skills & Experience Proven experience managing enterprise operations tooling, middleware and patch management. Strong expertise with SCCM, Scorch, BMC, Ansible and MuleSoft platforms. Demonstrated experience in patch management, vulnerability remediation and compliance reporting. Hands-on knowledge of automation frameworks and orchestration platforms. ITIL Reasonable Adjustments: Respect and equality More ❯
