execution and system functionality. Responsibilities Front line support for trading systems and users Monitor and maintain trade flow across platforms Troubleshoot issues with systems like MarkitWire, ION, Murex, Tradeweb, Bloomberg, MarketAxess, BondVision Collaborate with traders, sales, ops, and vendors Assist with system testing and enhancements Requirements 2+ years of experience supporting Fixed Income desks Familiarity with trading systems listed above More ❯
EDM) solutions such as Gresham (Alveo), Golden Source Experience of services offered by data service providers in the MSS Operations space (i.e. LSEG, ICE, SIX Financial, S&P Global, Bloomberg) Experience of external third-party liaison in a Business Analysis capacity Knowledge of business architecture & modelling (e.g. Data Dictionary, Logical Data Model, Process Mapping) Knowledge of business architecture tooling (e.g. More ❯
Previous experience in a trading floor or high-pressure financial environment Strong technical troubleshooting across Windows, Microsoft 365, and end-user devices Familiarity with bespoke trading applications such as Bloomberg Experience with mobile device management (preferably Microsoft Intune) Proficiency with service desk tools (Avanti, ServiceNow, etc.) Understanding of business priorities and ability to triage support based on impact and urgency More ❯
Previous experience in a trading floor or high-pressure financial environment Strong technical troubleshooting across Windows, Microsoft 365, and end-user devices Familiarity with bespoke trading applications such as Bloomberg Experience with mobile device management (preferably Microsoft Intune) Proficiency with service desk tools (Avanti, ServiceNow, etc.) Understanding of business priorities and ability to triage support based on impact and urgency More ❯
Familiarity with Scaled Agile Framework (SAFe) methodologies. General understanding of user experience constructs. Experience interacting with upper management and senior leadership. Knowledge of additional messaging protocols, including FIX and Bloomberg XML. Familiarity with European and Asian Settlement flows. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. More ❯
Familiarity with Scaled Agile Framework (SAFe) methodologies. General understanding of user experience constructs. Experience interacting with upper management and senior leadership. Knowledge of additional messaging protocols, including FIX and Bloomberg XML. Familiarity with European and Asian Settlement flows. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. More ❯
/Experience required: Previous Trade Floor Support experience Windows 10 desktop support knowledge Knowledge of Desktop/Laptop hardware and VDI environment Experience supporting Market Data applications such as Bloomberg, Reuters in a Trading Floor environment Experience of Supporting Broker applications such as Brokertec, GFI, ICAP etc. Experience in supporting Office 365 Experience of mobile device support including iPhones and More ❯
