execution and system functionality. Responsibilities Front line support for trading systems and users Monitor and maintain trade flow across platforms Troubleshoot issues with systems like MarkitWire, ION, Murex, Tradeweb, Bloomberg, MarketAxess, BondVision Collaborate with traders, sales, ops, and vendors Assist with system testing and enhancements Requirements 2+ years of experience supporting Fixed Income desks Familiarity with trading systems listed above More ❯
Familiarity with Scaled Agile Framework (SAFe) methodologies. General understanding of user experience constructs. Experience interacting with upper management and senior leadership. Knowledge of additional messaging protocols, including FIX and Bloomberg XML. Familiarity with European and Asian Settlement flows. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. More ❯
Familiarity with Scaled Agile Framework (SAFe) methodologies. General understanding of user experience constructs. Experience interacting with upper management and senior leadership. Knowledge of additional messaging protocols, including FIX and Bloomberg XML. Familiarity with European and Asian Settlement flows. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. More ❯
Previous experience in a trading floor or high-pressure financial environment Strong technical troubleshooting across Windows, Microsoft 365, and end-user devices Familiarity with bespoke trading applications such as Bloomberg Experience with mobile device management (preferably Microsoft Intune) Proficiency with service desk tools (Avanti, ServiceNow, etc.) Understanding of business priorities and ability to triage support based on impact and urgency More ❯
Previous experience in a trading floor or high-pressure financial environment Strong technical troubleshooting across Windows, Microsoft 365, and end-user devices Familiarity with bespoke trading applications such as Bloomberg Experience with mobile device management (preferably Microsoft Intune) Proficiency with service desk tools (Avanti, ServiceNow, etc.) Understanding of business priorities and ability to triage support based on impact and urgency More ❯
exposure (AWS, Azure, or private cloud environments).* Scripting: PowerShell, Bash (Python is a plus).* Monitoring: Dynatrace, Splunk, Zabbix, Grafana.* Familiarity with networks and market connectivity (FIX protocol, Bloomberg, Reuters).? Application & Market Knowledge:* Previous experience supporting trading platforms (Murex, Sophis, Calypso, or in-house platforms).* Understanding of financial instruments: Equities, FX, Rates, Derivatives.* Market data feed experience … Bloomberg, Reuters, ICE) is a strong plus.? Processes & Tools:* ITIL: Incident, Change, and Problem Management.* CI/CD tools (Jenkins, GitLab CI, etc.).* Familiarity with Agile/DevOps environments.? Soft Skills:* Strong problem-solving mindset and ability to work under pressure.* Excellent communication skills in English (French is a plus).* Ability to interact with Front Office users (traders More ❯
