with business and technical requirements. Test Execution: Execute UAT and ORT test cycles to validate ServiceNow workflows, integrations, and custom functionalities. Conduct regression testing and record test outcomes accurately. DefectTracking & Resolution: Identify, log, and manage defects using Azure DevOps. Work collaboratively with development teams, business analysts, and stakeholders to ensure timely resolution and retesting. Operational Readiness Assurance … ServiceNow environments. Strong knowledge of UAT and ORT methodologies, best practices, and test lifecycle management. Working understanding of Agile delivery frameworks and ITIL principles. Proficiency with test management and defecttracking tools such as Azure DevOps. Excellent communication, analytical, and stakeholder management skills. Detail-oriented with the ability to work collaboratively across cross-functional teams. ServiceNow Certified System More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Sanderson
custom workflows, integrations, and critical business processes within the ServiceNow instance. Develop, maintain, and execute automated test scripts primarily using the ServiceNow Automated Test Framework (ATF) . Manage the defect lifecycle-identify, document, track, and re-test defects using tools like Jira, Azure DevOps, or similar. Support the User Acceptance Testing (UAT) phase by coordinating with business stakeholders and … providing defect clarification. Quality Assurance & Reporting Maintain accurate and detailed test documentation, including test results, test reports, and traceability matrices. Provide regular and clear status updates on test progress, defect trends, and overall quality metrics to the project team and stakeholders. Contribute to the continuous improvement of testing processes, methodologies, and the test automation framework. Technical Expertise 2+ … of key ServiceNow modules such as IT Service Management (ITSM) , Customer Service Management (CSM) , HR Service Delivery (HRSD) , or IT Operations Management (ITOM) . Proficiency in test management and defecttracking tools (e.g., JIRA, Confluence, TestRail, HP ALM ). Familiarity with test automation tools beyond ATF (e.g., Selenium, Cypress) for cross-platform or integration testing is a plus. More ❯
provide feedback on testability, quality risks, and acceptance criteria. Utilise Testim and other automation frameworks to automate repetitive tests and improve overall efficiency. Document and track defects, providing detailed defect reports and supporting the development team in their resolution. Upload, execute, and maintain test cases in Azure DevOps, including recording test evidence and updating results. Log and manage defects … projects. Hands-on experience with Testim or similar test automation tools. Strong working knowledge of Node.js-based applications and API testing. Proficiency with Azure DevOps for test case management, defecttracking, and reporting. Familiarity with CI/CD pipelines and integration of automated tests within them. Experience working in Agile/iterative delivery environments and within blended teams More ❯
Central London, London, England, United Kingdom Hybrid/Remote Options
E-Solutions IT Services UK Ltd
to implement these scenarios Write documentation for automated processes including test plans, test procedures, and test cases, Build/Maintain test automation frameworks, Log and document bugs in the tracking system, Set up Continuous Integration Solid experience in establishing and maintaining controls for risk and quality Defecttracking and reporting tools, Risk Analysis and Static Techniques, Test … covered in the test plan. Analyze test results and debug errors. Report and track defects and work with the development team to resolve them. Note: required to own the defect until it has been resolved. Work with the QA team to continuously improve the automation framework and testing process. Participate in Agile/Scrum ceremonies such as stand-ups More ❯
hands-on validation using SQL queries to verify data integrity, data flow, and transaction accuracy across integrated systems. Azure DevOps & Technical Tooling: Utilise Azure DevOps extensively for test management, tracking defects, and collaborating on test scenarios. Technical Deep Dive: Focus testing efforts on validating the technical layers, including APIs, Middleware, microservices, and connectivity points between systems. Adaptability & Problem Solving … execute SQL queries for database testing, data validation, and ensuring system integrity. Solid practical experience using Azure DevOps for all aspects of the testing life cycle (test case management, defecttracking, reporting). Demonstrable experience working effectively in dynamic, unstructured, and rapidly changing environments. A proven track record of being inquisitive, challenging assumptions, and actively asking questions to More ❯
o Define test cases and acceptance criteria aligned with project milestones. Execution & Coordination: o Lead and coordinate testing across HR, IT, and vendors. o Manage test environments, data preparation, defect tracking. o Facilitate UAT and provide progress reporting. Quality Assurance: o Validate system functionality, integrations, and compliance. o Monitor and report risks and issues. Stakeholder Engagement: o Collaborate with More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Lorien
and change requests. Monitor and report progress using standard PMO tools and processes. Ensure alignment with enterprise architecture, data governance, and compliance standards. Oversee testing cycles (SIT, UAT) including defecttracking, quality gates, and release readiness. Drive vendor master data cleansing and migration readiness activities. Stakeholder Engagement Act as the primary point of contact between IT, business data More ❯
capability. Responsibilities: Defining the Test Strategy Defining the Test Plan/s Driving execution of all phases of testing (including customer acceptance and post implementation verification testing) and associated defecttracking/resolution Test Report preparation and sign-off. Service Transition activities pertaining to testing as outlined above. Technical Skillset Network Experience: Prior experience in the network domain More ❯