2 of 2 Contract Deskside Support Jobs in the UK

Deskside & Technology Support Analyst (B) - TEMP ? Manchester | £35/hour | 6 months | Site-based (5 days/week) Start: ASAP Clearance: Active B Level Security Clearance required The Role My client is looking for a skilled Deskside & Technology Support Analyst to provide 2nd Line IT support across the Manchester region. You'll handle incidents, deploy … environment. What You'll Do Manage and resolve 2nd Line incidents & service requests within SLAs Troubleshoot desktop, telephony, and conferencing systems Deploy and track IT hardware & maintain asset records Support office/site IT set-ups and relocations Maintain IT facilities and manage stock rooms in ServiceNow Liaise with vendors and escalate complex issues when needed What We're More ❯

Deskside & Technology Support Analyst (Current SC required) Central Manchester - onsite role Initial 6 months £25 PAYE/£33.20 Umbrella The Desk Side and Technology Support Analyst is responsible for the resolution of all 2nd Line incident and service requests within their region. They will have a good understanding of technology and demonstrate excellent customer service skills. This … take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution Own, monitor and maintain equipment rooms to comply with IT … Services and QSSE standards and mitigate risks arising from audits, fire, safety or other risk assessments Support the set-up of new offices, sites or projects across the local region Management of Service Now 'Stock Rooms' and ownership of goods receipting process Responsible for the recycling of all redundant IT equipment and technologies, ensuring correct disposal according to Asset More ❯