2 of 2 Contract Escalation Management Jobs in the UK

environment Troubleshooting, root-cause analysis and problem-solving Creation of service documentation, workflows and technical training Product deployment, configuration, installation or upgrade support Customer escalation management and cross-functional collaboration Desirable Skills Experience within medical devices, regulated technology or another safety-critical environment Experience supporting cloud-based products ...

sustainable BAU processes. The successful candidate will work closely with programme leadership, technical teams, and external partners to drive a structured and reliable release management function. Key Responsibilities Environment & Release Management Own the planning, scheduling, and execution of Oracle Fusion quarterly patching activities across Development, Test, Pre-Production … access governance, security reviews, and role-based access control (RBAC) processes. Prepare evidence and documentation to support internal and external audit requirements. Vendor & Stakeholder Management Act as the primary point of contact for Oracle Support Requests and escalation management. Work closely with system integrators, third-party suppliers ...