Hertfordshire, England, United Kingdom Hybrid/Remote Options
Hays Specialist Recruitment Limited
you'll need to succeed Proven experience as a Project Manager in Contact Centre environments. Strong understanding of telephony processes and business lifecycle. Experience implementing solutions integrated with Salesforce (Freshdesk, Amazon Connect also desirable). Expertise in inbound/outbound call handling and CRM integration. Background in delivering IT business system projects (CRM or ERP). Skilled in stakeholder management More ❯
Stevenage, Hertfordshire, England, United Kingdom Hybrid/Remote Options
Hays Specialist Recruitment Limited
you'll need to succeed Proven experience as a Project Manager in Contact Centre environments. Strong understanding of telephony processes and business lifecycle. Experience implementing solutions integrated with Salesforce (Freshdesk, Amazon Connect also desirable). Expertise in inbound/outbound call handling and CRM integration. Background in delivering IT business system projects (CRM or ERP). Skilled in stakeholder management More ❯
Stevenage, Hertfordshire, South East, United Kingdom Hybrid/Remote Options
Hays
you'll need to succeed Proven experience as a Project Manager in Contact Centre environments. Strong understanding of telephony processes and business lifecycle. Experience implementing solutions integrated with Salesforce (Freshdesk, Amazon Connect also desirable). Expertise in inbound/outbound call handling and CRM integration. Background in delivering IT business system projects (CRM or ERP). Skilled in stakeholder management More ❯
Employment Type: Contract, Work From Home
Rate: £500.0 - £550.0 per day + £550 per day via Umbrella
Design systems and processes to reduce dropouts and facilitate self-sufficient and self-service manager model. Review options for maximising a seamless integration with existing HR systems (iTrent) and Freshdesk service desk as well as other systems including Enboarder, LinkedIn, and our internal microsite. Facilitate workshops and feedback sessions with HR, Employment and Skills Team, marketing and comms, hiring managers More ❯
