Technical Service Lead
- Hiring Organisation
- Smartbox Assistive Technology
- Location
- Malvern, Worcestershire, West Midlands, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £50,000
also lead improvements that reduce turnaround times, streamline processes, improve reporting, introduce best practice and prepare the department for future regulatory requirements, including ISO 13485 compliance. Why This Role Is Unique This isn't a typical service leadership role. You'll be working at the intersection of: Assistive … genuinely meaningful. What success looks like in 12 months: Reduce repair turnaround times. Improve first-time fix performance. Strengthen reporting and KPIs. Support ISO 13485 readiness. Build strong relationships across Engineering, Production and Customer Services. What We're Looking For We're looking for a rare combination ...