2 of 2 DemandTrendContract IT Services Manager Jobs in the UK

Procurement Manager – 3-Month Contract (IT & Professional Services) Location: London (Hybrid-working available 3 days per week in the office) Contract Duration: 3 months (with potential for extension) Department: Global Procurement Employment Type: Contract We are seeking an experienced Procurement Manager to join our London-based Global Procurement (GSP) team on a … month contract. This is a hands-on role supporting critical procurement activity across IT, Non-IT, and Professional Services categories, with a strong focus on IT infrastructure and regulatory compliance.You’ll be joining a high-performing team during a period of increased demand, working closely with senior stakeholders to deliver value and ensure … and procurement outcomes to senior stakeholders. Use procurement tools such as Ivalua or Ariba to manage procurement workflows. Candidate Profile: Strong background in IT procurement within financial services or a large corporate environment. Experience managing procurement projects in Non-IT and Professional Services. Excellent negotiation, stakeholder engagement, and analytical skills. Comfortable working autonomously in a More ❯

Professional Services Company, c800 users. Full Time Onsite. The IT Service Desk Manager is responsible for leading and managing the IT service desk team to ensure efficient and effective delivery of IT support services across the organization. This role ensures high levels of customer satisfaction, timely resolution of incidents and … analysts and technicians. Conduct regular performance reviews and provide coaching and training. Manage staffing levels, shift patterns, and resource allocation. Service Delivery Ensure timely and effective resolution of IT incidents, service requests, and queries. Monitor service desk performance against SLAs and KPIs. Implement and maintain ITIL-based processes and procedures. Customer Experience Promote a customer-focused culture within … and streamline support processes. Maintain documentation and knowledge base articles. Technology & Tools Oversee the configuration and optimization of service desk tools (eg, ticketing systems). Collaborate with other IT teams to ensure seamless support and service integration. Stay current with emerging technologies and trends in IT support. More ❯