Overview: Our client, a major financial institution are looking for an Oracle Environment Manager to be a pivotal figure of their Finance Modernisation Programme, responsible for the strategic planning, proactivemanagement, and operational oversight of all programme environments; working alongside a fantastic programme team and reporting into the Technology ERP Platform Lead. Programme environments in scope include Oracle … The successful candidate will ensure environment readiness for various programme phases (development, testing, training, cutover to live, go-live and Hypercare support) and play a key role in release management activities across these diverse technology stacks. Key Responsibilities: Environment Strategy & Planning: Develop and maintain a comprehensive environment roadmap covering SaaS, PaaS, and performance management platforms. Provisioning & Configuration: Lead … setup and configuration of environments aligned with project timelines and security policies. Release Management: Manage environment refreshes, patching, and upgrades across all platforms. Stability & Performance: Monitor health and performance, resolve issues in collaboration with technical teams and vendors. Change Control & Governance: Implement robust change control procedures with proper documentation and approvals. Access Management: Control access to environments in More ❯
Analysts based with our Client in Theale, Reading. These roles are initially until end January 2026, with the possibility of extending. We are looking for a dynamic, passionate and proactive Service Desk Analyst/1st Line support to join our ServiceNow team. Providing essential ServiceNow L1technical assistance and support to our workforce end users located across the globe using … a ServiceNow ticketing system and following the Business Technology policies and procedures. Makes regular proactive recommendations regarding eradication and automation of incoming demand, to reduce overall net incoming demand and improve the end user experience (and reduce end user disruption). Collaborate with L2 and L3 colleagues to ensure seamless end user experience. This is a traditional a L1 … role, with some additional IT related duties, which include supporting the Business Relationship Manager (BRM), for proactive business engagement activities: Participating in the bi-weekly virtual "Tech Bar" sessions to resolve L1 type ticket queries Drafting "Tech Tuesday" newsletters, includes "tips & tricks" to bolster end-user productivity ('Did You Know' articles and videos), other BRM initiatives Requires great attention More ❯
Analysts based with our Client in Theale, Reading. These roles are initially until end January 2026, with the possibility of extending. We are looking for a dynamic, passionate and proactive Service Desk Analyst/1st Line support to join our ServiceNow team. Providing essential ServiceNow L1technical assistance and support to our workforce end users located across the globe using … a ServiceNow ticketing system and following the Business Technology policies and procedures. Makes regular proactive recommendations regarding eradication and automation of incoming demand, to reduce overall net incoming demand and improve the end user experience (and reduce end user disruption). Collaborate with L2 and L3 colleagues to ensure seamless end user experience. This is a traditional a L1 … role, with some additional IT related duties, which include supporting the Business Relationship Manager (BRM), for proactive business engagement activities: Participating in the bi-weekly virtual "Tech Bar" sessions to resolve L1 type ticket queries Drafting "Tech Tuesday" newsletters, includes "tips & tricks" to bolster end-user productivity ('Did You Know' articles and videos), other BRM initiatives Requires great attention More ❯
We have an excellent opportunity for an IT Service Desk Support Technician based in Warrington. We are seeking a dynamic, passionate and proactive customer-focused individual to join the existing ServiceNow team. The successful Candidate would provide essential L1 technical assistance and support to the workforce end users located across the globe using a ServiceNow ticketing system and following … colleagues to ensure seamless end user experience. This is a traditional a L1 role, with some additional IT related duties, which include supporting the Business Relationship Manager (BRM), for proactive business engagement activities: Participating in the bi-weekly virtual "Tech Bar" sessions to resolve L1 type ticket queries Drafting "Tech Tuesday" newsletters, includes "tips & tricks" to bolster end-user … first-level IT technical support and problem resolution online and over telephony to all end-users with software, hardware and application problems via the ServiceNow ticketing system Lifecycle ticket management, ensuring all tickets are dealt with and closed out or escalated to second-level support in a timely and professional manner Resolve as many user-reported problems as expertise More ❯
Risk Management Specialist Location : Chester (3 days on-site required) Contract Length : 12 months to be extended. Salary: £73,000 Are you ready to take your career to the next level in the dynamic world of Banking and Financial Services? We are seeking a passionate and proactive Risk Management Specialist to join our vibrant Network Service Assurance … organization. If you're looking for an opportunity to make a significant impact while growing your skills, this is the role for you! Position Overview: As a Risk Management Specialist, you will play a key role in managing and reporting risks associated with our network infrastructure. You'll help ensure that our processes, procedures, and controls align with our … in adhering to enterprise standards and navigating compliance requirements, making you an essential part of our mission. Key Responsibilities: Deliver high-quality outputs while owning assigned tasks with a proactive approach. Timely escalation of issues with proposed solutions. Cultivate and maintain relationships with team members and key stakeholders. Manage network architecture risk assessments and documentation. Coordinate risk assessment schedules More ❯
first-level IT technical support and problem resolution online and over telephony to all end-users with software, hardware and application problems via the ServiceNow ticketing system Lifecycle ticket management, ensuring all tickets are dealt with and closed out or escalated to second-level support in a timely and professional manner Resolve as many user-reported problems as expertise … enterprise applications and M365), Printing, Unified Communications, including meeting room facilities (video conferencing), fixed and mobile telephony, video conferencing (e.g. Microsoft Teams, Zoom) Report any pattern or trends to management for proactive problem management Refer to internal IT news, Knowledge articles, and general industry updates to stay up-to date with recent changes or new implementations Share … observations with team and update Knowledge Base articles Willing to perform other reasonable IT related duties if required as requested by management CONTRACT - 4 Months RATES - £150-£200 p/d LOCATION -ReadingCall Settings Override To From Record Yes No Always use these settings More ❯
